IT Portal
- Starting price
- $20/user/mo
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management
IT Portal from SI Portal, Inc. is a it documentation tool — from $20/user/mo. Best for MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management.
How IT Portal scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
IT Portal vs the field
| IT Portal | IT Glue | Hudu | |
|---|---|---|---|
| Starting price | $20/user/mo | Custom quote | $31/user/mo |
| Pricing model | per user | per user | per user |
| Free trial / tier | 30 days | — | Free trial |
| Best for | MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management | MSPs wanting structured, SOC2 IT documentation | MSPs wanting modern, affordable IT documentation |
| Deployment | Cloud + on-prem | Cloud | Cloud + self-hosted |
| G2 rating | — | 4.5/5 (200) | 4.8/5 (100) |
| Capterra rating | — | — | — |
| Our score | 7.1 | 7.5 | 8.1 |
✓ Pros
- Affordable flat-rate tiers at scale
- Free read-only client users
- Cloud or on-prem for data sovereignty
✕ Cons
- Plainer UI than Hudu/IT Glue
- Smaller integration ecosystem
- Limited third-party reviews
Key IT Portal features
- Hierarchical docs (Companies/Sites/Facilities/Cabinets)
- Password vault with audit trails + 2FA
- Device/config documentation + change history
- Knowledge base with shareable permalinks
- Free read-only client users
- PSA/RMM/AD/SNMP import
IT Portal at a glance
IT Portal from SI Portal, Inc. is a it documentation tool — from $20/user/mo. Best for MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management.
More on IT Portal
IT Portal from SI Portal, Inc. is a it documentation platform deploying Cloud + on-prem. It is built for msps and internal it teams wanting affordable, hierarchical it documentation with built-in password management. It holds Not yet rated and starts at $20/user/mo on a per user model.
Key capabilities: Hierarchical docs (Companies/Sites/Facilities/Cabinets), Password vault with audit trails + 2FA, Device/config documentation + change history, Knowledge base with shareable permalinks, Free read-only client users, PSA/RMM/AD/SNMP import.
Go deeper: pricing breakdown, full review, and the best IT Portal alternatives (top picks: IT Glue, Hudu, ConnectWise ITBoost).
Frequently asked questions
- How much does IT Portal cost?
- IT Portal starts at $20/user/mo. It's priced per user. See the pricing page for every plan and limit.
- Does IT Portal have a free trial or free version?
- IT Portal offers a 30 days free trial, but no permanently free tier.
- How is IT Portal deployed?
- IT Portal is available as Cloud + on-prem.
- Who is IT Portal best for?
- IT Portal is best for MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management.
- What are the best IT Portal alternatives?
- Top alternatives include IT Glue, Hudu, ConnectWise ITBoost. See the full alternatives list for pricing and scores.
Popular IT Portal comparisons
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