Spiceworks Cloud Help Desk Pricing (2026)

Spiceworks (Ziff Davis)
Spiceworks Cloud Help Desk
7.9/10 MSP Compared score 4.3★ · 311 reviews G2
From Free tier available
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Starting price
Free tier available
Free trial
Free tier + free trial
Deployment
Cloud
Best for
Small IT teams wanting a genuinely free, cloud-hosted help desk

Spiceworks Cloud Help Desk pricing starts at Free tier available. It uses a per user model, with a free tier. The table below lists every published plan; prices are stamped with the date we last verified them against the vendor's pricing page.

Spiceworks Cloud Help Desk plans — pricing as of 2026-06
PlanPriceBillingLimits / notes
Core Free forever Free, ad-supported; ticketing, asset tracking, unlimited end users (=5 agents)
Premium $6/agent/mo monthly Ad-free; bulk actions, live chat 24/5, tasklists; 6+ agents

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Compare with Freshservice pricing, Zendesk pricing.

Is it worth it?

Spiceworks Cloud Help Desk pricing starts at Free tier available. It uses a per user model, with a free tier. The table below lists every published plan; prices are stamped with the date we last verified them against the vendor's pricing page.

Pricing notes

Spiceworks Cloud Help Desk is priced on a per user model, starting at Free tier available, with a free tier. Verified against the vendor pricing page as of 2026-06.

It publishes 2 plans: Core (Free, ad-supported; ticketing, asset tracking, unlimited end users (=5 agents)), Premium (Ad-free; bulk actions, live chat 24/5, tasklists; 6+ agents). The table above lists exact per-unit prices and billing terms.

How it compares: Freshservice starts at $19/agent/mo, and Zendesk starts at $19/agent/mo. Watch the billing model — a per user price looks cheap until you multiply it across every free (Core, ad-supported).

Frequently asked questions

How much does Spiceworks Cloud Help Desk cost?
Spiceworks Cloud Help Desk starts at Free tier available, billed on a per user basis.
Does Spiceworks Cloud Help Desk have a free trial?
Yes — Spiceworks Cloud Help Desk offers a free tier.
Data as of June 1, 2026. Sources: spiceworks.com. Figures are pulled from public vendor and security data and refreshed automatically.