Zendesk Pricing (2026)
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- Starting price
- $19/agent/mo
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Customer-support-heavy teams wanting a polished ticketing/CX platform
Zendesk pricing starts at $19/agent/mo. It uses a per technician model, with a 14 days free trial. The table below lists every published plan; prices are stamped with the date we last verified them against the vendor's pricing page.
| Plan | Price | Billing | Limits / notes |
|---|---|---|---|
| Suite Team | $55/agent/mo | annual | — |
| Support Team | $19/agent/mo | annual | Support-only |
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Compare with Freshservice pricing, Jira Service Management pricing.
Is it worth it?
Zendesk pricing starts at $19/agent/mo. It uses a per technician model, with a 14 days free trial. The table below lists every published plan; prices are stamped with the date we last verified them against the vendor's pricing page.
Pricing notes
Zendesk is priced on a per technician model, starting at $19/agent/mo, after a 14 days free trial. Verified against the vendor pricing page as of 2026-06.
It publishes 2 plans: Suite Team, Support Team. The table above lists exact per-unit prices and billing terms.
How it compares: Freshservice starts at $19/agent/mo, and Jira Service Management starts at $19.04/agent/mo. Watch the billing model — a per technician price looks cheap until you multiply it across every agent.
Frequently asked questions
- How much does Zendesk cost?
- Zendesk starts at $19/agent/mo, billed on a per technician basis.
- Does Zendesk have a free trial?
- Yes — a 14 days free trial.