Autotask PSA
6.9/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs 
HaloPSA Autotask PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; HaloPSA starts at $59/agent/mo and is best for MSPs wanting a modern, highly configurable PSA with transparent pricing. Choose HaloPSA for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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HaloPSA
7.9/10
MSP Compared score
- Starting price
- $59/agent/mo
- Reviews
- 4.6/5 (~80 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | HaloPSA |
|---|---|---|
| Editorial | 6.9 | 7.9 |
| User reviews | 8.0 | 9.2 |
| Adoption | 7.0 | 5.1 |
| Affordability | 5.0 | 2.3 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
Autotask PSA vs HaloPSA: head-to-head
| Autotask PSA | HaloPSA | |
|---|---|---|
| Starting price | Custom quote | $59/agent/mo |
| Pricing model | quote | per technician |
| Free trial / tier | — | 30 days |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | MSPs wanting a modern, highly configurable PSA with transparent pricing |
| Deployment | Cloud | Cloud + on-prem |
| G2 rating | 4.0/5 (450) | 4.6/5 (80) |
| Capterra rating | — | — |
| Our score | 6.9 | 7.9 |
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
✓ Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
✕ Cons
- Quote pricing
- UI dated
- Kaseya licensing
Choose HaloPSA if…
You need msps wanting a modern, highly configurable psa with transparent pricing.
✓ Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
✕ Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
In depth
Pricing
| Aspect | HaloPSA | Autotask PSA |
|---|---|---|
| Model | Per-technician (agent) | Quote-based |
| Starting Price | $59/agent/month (annual) | Custom |
| Free Trial | 30 days | Not specified |
| Transparency | Published, volume discounts available | Requires sales contact |
HaloPSA wins on pricing clarity—you know exactly what you’ll pay per agent. Autotask’s quote model means budgeting is harder and negotiation-dependent, which can be frustrating for smaller MSPs.
Features & Deployment
Both cover core PSA ground (ticketing, billing, project management), but differ in approach:
HaloPSA
- Cloud + on-prem flexibility
- Deep configurability across workflows
- Modern interface prioritizes usability
- Strength: Tailoring to unique MSP processes
Autotask PSA
- Cloud-only
- Strong reporting and dashboards
- Tighter integration with Datto/Kaseya ecosystem
- Strength: Reliable, predictable workflows
HaloPSA’s on-prem option and UI modernization appeal to MSPs wanting control. Autotask shines if you’re already in the Datto/Kaseya stack and need tight integrations.
Ratings & Verdict
| Metric | HaloPSA | Autotask PSA |
|---|---|---|
| G2 Score | 4.6/5 (80 reviews) | 4.0/5 (450 reviews) |
| Our Score | 7.9/10 | 6.9/10 |
Choose HaloPSA if:
- You want transparent, predictable per-agent pricing
- You need deep customization without vendor lock-in
- UI/UX matters to your team
- You value modern deployment flexibility
Choose Autotask PSA if:
- You’re already using Datto Backup or Kaseya tools
- Strong reporting/dashboards are non-negotiable
- You prefer single-vendor support and integration
- You’re comfortable with enterprise sales cycles
Bottom line: HaloPSA is the modern, transparent choice for independent MSPs; Autotask is the safe enterprise play if you’re committed to Kaseya’s ecosystem. HaloPSA’s higher ratings reflect better user satisfaction, likely due to clearer pricing and fresher UX.
Frequently asked questions
- Autotask PSA vs HaloPSA: which is better?
- Autotask PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; HaloPSA starts at $59/agent/mo and is best for MSPs wanting a modern, highly configurable PSA with transparent pricing.
- Is Autotask PSA cheaper than HaloPSA?
- Autotask PSA starts at Custom quote and HaloPSA starts at $59/agent/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: datto.com, halopsa.com. Figures are pulled from public vendor and security data and refreshed automatically.