Autotask PSA
7.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs 
HaloPSA Autotask PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 6.9/10). Autotask PSA starts at Custom quote and is best for msps wanting a robust cloud psa tightly tied to datto/kaseya tools; HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing. Choose HaloPSA for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
HaloPSA
8.5/10
MSP Compared score
- Starting price
- $59/agent/mo
- Reviews
- 4.6/5 (~80 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
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Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | HaloPSA |
|---|---|---|
| Editorial | 6.9 | 7.9 |
| User reviews | 8.0 | 9.2 |
| Adoption | 7.0 | 5.1 |
| Affordability | 5.0 | 2.2 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
Autotask PSA vs HaloPSA: head-to-head
| Autotask PSA | HaloPSA | |
|---|---|---|
| Starting price | Custom quote | $59/agent/mo |
| Pricing model | quote | per agent |
| Free trial / tier | — | 30 days |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | MSPs wanting a modern, highly configurable PSA with transparent pricing |
| Deployment | Cloud | Cloud + on-prem |
| G2 rating | 4.0/5 (450) | 4.6/5 (80) |
| Capterra rating | — | — |
| Our score | 6.9 | 7.9 |
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
Cons
- Quote pricing
- UI dated
- Kaseya licensing
Choose HaloPSA if…
You need msps wanting a modern, highly configurable psa with transparent pricing.
Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
In depth
Pricing: HaloPSA vs Autotask PSA
HaloPSA bills on a per agent model from $59/agent/mo (30 days trial), while Autotask PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
HaloPSA ships 5 headline capabilities (Ticketing + billing, Contracts + SLAs, Project management, Automation) and deploys Cloud + on-prem. Autotask PSA ships 5 (Ticketing + SLA, Time/billing, Project + resource mgmt, Dashboards), deploying Cloud.
Ratings & verdict
HaloPSA holds 4.6/5 (~80 G2 reviews); Autotask PSA holds 4.0/5 (~450 G2 reviews). On our data-weighted score, HaloPSA edges ahead (7.9 vs 6.9/10). Pick Autotask PSA instead when msps wanting a robust cloud psa tightly tied to datto/kaseya tools. See HaloPSA alternatives or Autotask PSA alternatives.
Frequently asked questions
- Autotask PSA vs HaloPSA: which is better?
- Autotask PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 6.9/10). Autotask PSA starts at Custom quote and is best for msps wanting a robust cloud psa tightly tied to datto/kaseya tools; HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing.
- Is Autotask PSA cheaper than HaloPSA?
- Autotask PSA starts at Custom quote and HaloPSA starts at $59/agent/mo (see the pricing rows for models and limits).
Data as of June 16, 2026. Sources: datto.com, halopsa.com. Figures are pulled from public vendor and security data and refreshed automatically.