Autotask PSA
6.9/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs 
Syncro Autotask PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose Syncro for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | Syncro |
|---|---|---|
| Editorial | 6.9 | 7.9 |
| User reviews | 8.0 | 9.0 |
| Adoption | 7.0 | 6.1 |
| Affordability | 5.0 | 1.0 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
Autotask PSA vs Syncro: head-to-head
| Autotask PSA | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | Free trial |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud | Cloud |
| G2 rating | 4.0/5 (450) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 6.9 | 7.9 |
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
✓ Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
✕ Cons
- Quote pricing
- UI dated
- Kaseya licensing
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing: Syncro vs Autotask PSA
Syncro bills on a per user model from $139/user/mo (yes trial), while Autotask PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Syncro ships 5 headline capabilities (RMM + PSA combined, Unlimited endpoints per user, Invoicing + payments, Patch management) and deploys Cloud. Autotask PSA ships 5 (Ticketing + SLA, Time/billing, Project + resource mgmt, Dashboards), deploying Cloud.
Ratings & verdict
Syncro holds 4.5/5 (~200 G2 reviews); Autotask PSA holds 4.0/5 (~450 G2 reviews). On our data-weighted score, Syncro edges ahead (7.9 vs 6.9/10). Pick Autotask PSA instead when msps wanting a robust cloud psa tightly tied to datto/kaseya tools. See Syncro alternatives or Autotask PSA alternatives.
Frequently asked questions
- Autotask PSA vs Syncro: which is better?
- Autotask PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is Autotask PSA cheaper than Syncro?
- Autotask PSA starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of November 1, 2026. Sources: datto.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.