ConnectWise PSA
7.4/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~500 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Established/larger MSPs needing the deepest PSA workflows
Best PSA Software · 2026
ConnectWise PSA vs 
HaloPSA ConnectWise PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing. Choose HaloPSA for the stronger overall track record; consider ConnectWise PSA if its pricing model or fit matches your environment better. Side-by-side table below.
HaloPSA
8.5/10
MSP Compared score
- Starting price
- $59/agent/mo
- Reviews
- 4.6/5 (~80 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
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Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise PSA | HaloPSA |
|---|---|---|
| Editorial | 6.8 | 7.9 |
| User reviews | 7.8 | 9.2 |
| Adoption | 7.1 | 5.1 |
| Affordability | 5.0 | 2.2 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise PSA vs HaloPSA: head-to-head
| ConnectWise PSA | HaloPSA | |
|---|---|---|
| Starting price | Custom quote | $59/agent/mo |
| Pricing model | quote | per agent |
| Free trial / tier | — | 30 days |
| Best for | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a modern, highly configurable PSA with transparent pricing |
| Deployment | Cloud + on-prem | Cloud + on-prem |
| G2 rating | 3.9/5 (500) | 4.6/5 (80) |
| Capterra rating | — | — |
| Our score | 6.8 | 7.9 |
Choose ConnectWise PSA if…
You need established/larger msps needing the deepest psa workflows.
Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Choose HaloPSA if…
You need msps wanting a modern, highly configurable psa with transparent pricing.
Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
In depth
Pricing: HaloPSA vs ConnectWise PSA
HaloPSA bills on a per agent model from $59/agent/mo (30 days trial), while ConnectWise PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
HaloPSA ships 5 headline capabilities (Ticketing + billing, Contracts + SLAs, Project management, Automation) and deploys Cloud + on-prem. ConnectWise PSA ships 5 (Ticketing + dispatch, Billing/invoicing, Project management, Procurement), deploying Cloud + on-prem.
Ratings & verdict
HaloPSA holds 4.6/5 (~80 G2 reviews); ConnectWise PSA holds 3.9/5 (~500 G2 reviews). On our data-weighted score, HaloPSA edges ahead (7.9 vs 6.8/10). Pick ConnectWise PSA instead when established/larger msps needing the deepest psa workflows. See HaloPSA alternatives or ConnectWise PSA alternatives.
Frequently asked questions
- ConnectWise PSA vs HaloPSA: which is better?
- ConnectWise PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing.
- Is ConnectWise PSA cheaper than HaloPSA?
- ConnectWise PSA starts at Custom quote and HaloPSA starts at $59/agent/mo (see the pricing rows for models and limits).
Data as of June 16, 2026. Sources: connectwise.com, halopsa.com. Figures are pulled from public vendor and security data and refreshed automatically.