ConnectWise PSA
6.8/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~500 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Established/larger MSPs needing the deepest PSA workflows
Best PSA Software · 2026
ConnectWise PSA vs 
Syncro ConnectWise PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger MSPs needing the deepest PSA workflows; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose Syncro for the stronger overall track record; consider ConnectWise PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise PSA | Syncro |
|---|---|---|
| Editorial | 6.8 | 7.9 |
| User reviews | 7.8 | 9.0 |
| Adoption | 7.1 | 6.1 |
| Affordability | 5.0 | 1.0 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise PSA vs Syncro: head-to-head
| ConnectWise PSA | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | Free trial |
| Best for | Established/larger MSPs needing the deepest PSA workflows | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (500) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 6.8 | 7.9 |
Choose ConnectWise PSA if…
You need established/larger msps needing the deepest psa workflows.
✓ Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
✕ Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing: Syncro vs ConnectWise PSA
Syncro bills on a per user model from $139/user/mo (yes trial), while ConnectWise PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Syncro ships 5 headline capabilities (RMM + PSA combined, Unlimited endpoints per user, Invoicing + payments, Patch management) and deploys Cloud. ConnectWise PSA ships 5 (Ticketing + dispatch, Billing/invoicing, Project management, Procurement), deploying Cloud + on-prem.
Ratings & verdict
Syncro holds 4.5/5 (~200 G2 reviews); ConnectWise PSA holds 3.9/5 (~500 G2 reviews). On our data-weighted score, Syncro edges ahead (7.9 vs 6.8/10). Pick ConnectWise PSA instead when established/larger msps needing the deepest psa workflows. See Syncro alternatives or ConnectWise PSA alternatives.
Frequently asked questions
- ConnectWise PSA vs Syncro: which is better?
- ConnectWise PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger MSPs needing the deepest PSA workflows; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is ConnectWise PSA cheaper than Syncro?
- ConnectWise PSA starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of November 1, 2026. Sources: connectwise.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.