HaloPSA
7.9/10
MSP Compared score
- Starting price
- $59/agent/mo
- Reviews
- 4.6/5 (~80 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
Best PSA Software · 2026
HaloPSA vs 
Kaseya BMS HaloPSA vs Kaseya BMS: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 7.4/10). HaloPSA starts at $59/agent/mo and is best for MSPs wanting a modern, highly configurable PSA with transparent pricing; Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue). Choose HaloPSA for the stronger overall track record; consider Kaseya BMS if its pricing model or fit matches your environment better. Side-by-side table below.
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Kaseya BMS
7.4/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.3/5 (~40 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue)
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | HaloPSA | Kaseya BMS |
|---|---|---|
| Editorial | 7.9 | 7.4 |
| User reviews | 9.2 | 8.6 |
| Adoption | 5.1 | 4.3 |
| Affordability | 2.3 | 5.0 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 6.0 | 6.0 |
HaloPSA vs Kaseya BMS: head-to-head
| HaloPSA | Kaseya BMS | |
|---|---|---|
| Starting price | $59/agent/mo | Custom quote |
| Pricing model | per technician | quote |
| Free trial / tier | 30 days | Free trial |
| Best for | MSPs wanting a modern, highly configurable PSA with transparent pricing | Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue) |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 4.6/5 (80) | 4.3/5 (40) |
| Capterra rating | — | — |
| Our score | 7.9 | 7.4 |
Choose HaloPSA if…
You need msps wanting a modern, highly configurable psa with transparent pricing.
✓ Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
✕ Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
Choose Kaseya BMS if…
You need cost-conscious small-to-mid msps wanting a psa inside the kaseya ecosystem (vsa, it glue).
✓ Pros
- Cheaper than ConnectWise PSA / Autotask
- Tight Kaseya/IT Glue integration
- Solid review scores
✕ Cons
- Quote-only
- no public list pricing
- Multi-year terms + auto-renewal complaints
- PSA depth below ConnectWise
In depth
Pricing
| Model | HaloPSA | Kaseya BMS |
|---|---|---|
| Structure | Per-agent, transparent | Per-user, quote-based |
| Starting Cost | $59/agent/mo (annual) | Not published |
| Free Trial | 30 days | Yes |
| Visibility | Full list pricing | Sales-quoted only |
HaloPSA wins on transparency. You know exactly what you’ll pay upfront—$59/agent monthly on annual contracts, with volume discounts available. Kaseya BMS keeps pricing hidden behind sales calls, which typically signals either aggressive upselling or variable pricing based on negotiation. For budget planning, HaloPSA is dramatically easier to forecast.
Features & Deployment
Both handle core PSA workloads (ticketing, billing, projects, time tracking).
HaloPSA emphasizes deep configurability—you can bend the UI and workflows to match your processes, but expect setup effort. It runs on cloud or on-prem, giving you flexibility. The feature set is solid and all-inclusive at the single tier.
Kaseya BMS adds native CRM and quoting, which HaloPSA lacks in its core offering. Its real strength is ecosystem lock-in: if you’re already running Kaseya VSA (RMM) and IT Glue (documentation), BMS integrates tightly, creating a cohesive stack. That integration saves time on data sync and context-switching. However, it’s cloud-only, and the PSA depth trails industry leaders like ConnectWise.
Deployment: HaloPSA (cloud + on-prem) vs. Kaseya BMS (cloud only). Choose HaloPSA if you need on-prem control or a hybrid setup.
Ratings & Verdict
| Source | HaloPSA | Kaseya BMS |
|---|---|---|
| G2 Score | 4.6/5 (80 reviews) | 4.3/5 (40 reviews) |
| Our Score | 7.9/10 | 7.4/10 |
HaloPSA edges out on user satisfaction and is our higher-ranked pick overall. Its modern interface, transparent pricing, and configurability appeal to MSPs who want control and predictability.
Choose HaloPSA if: You value price transparency, want on-prem optionality, or need extensive customization without vendor lock-in.
Choose Kaseya BMS if: You’re already in the Kaseya ecosystem (VSA + IT Glue), prioritize cost savings over feature depth, and can negotiate favorable contract terms. Just read the fine print—Kaseya’s multi-year commitments and auto-renewal clauses have generated user complaints.
The catch: Kaseya BMS’s quote-based pricing and contract practices create friction and uncertainty at deal time. HaloPSA’s per-agent model scales predictably, though it can grow expensive as you add techs. For lean operations, BMS may win on cost; for transparency and control, HaloPSA is the safer bet.
Frequently asked questions
- HaloPSA vs Kaseya BMS: which is better?
- HaloPSA vs Kaseya BMS: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 7.4/10). HaloPSA starts at $59/agent/mo and is best for MSPs wanting a modern, highly configurable PSA with transparent pricing; Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue).
- Is HaloPSA cheaper than Kaseya BMS?
- HaloPSA starts at $59/agent/mo and Kaseya BMS starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: halopsa.com, kaseya.com. Figures are pulled from public vendor and security data and refreshed automatically.