Kaseya BMS
7.4/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.3/5 (~40 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue)
Best PSA Software · 2026
Kaseya BMS vs 
Syncro Kaseya BMS vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 7.4/10). Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue); Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose Syncro for the stronger overall track record; consider Kaseya BMS if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Kaseya BMS | Syncro |
|---|---|---|
| Editorial | 7.4 | 7.9 |
| User reviews | 8.6 | 9.0 |
| Adoption | 4.3 | 6.1 |
| Affordability | 5.0 | 1.0 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
Kaseya BMS vs Syncro: head-to-head
| Kaseya BMS | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | Free trial | Free trial |
| Best for | Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue) | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud | Cloud |
| G2 rating | 4.3/5 (40) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 7.4 | 7.9 |
Choose Kaseya BMS if…
You need cost-conscious small-to-mid msps wanting a psa inside the kaseya ecosystem (vsa, it glue).
✓ Pros
- Cheaper than ConnectWise PSA / Autotask
- Tight Kaseya/IT Glue integration
- Solid review scores
✕ Cons
- Quote-only
- no public list pricing
- Multi-year terms + auto-renewal complaints
- PSA depth below ConnectWise
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing
| Feature | Syncro | Kaseya BMS |
|---|---|---|
| Model | Per-user | Per-user (quote) |
| Starting Price | $139/user/mo (annual) | Not published |
| Free Trial | Yes | Yes |
| Free Tier | No | No |
| List Pricing Transparency | High | None |
Syncro publishes clear pricing at $139/user/month (billed annually) with unlimited endpoints. Kaseya BMS withholds pricing—you must contact sales for a quote. For MSPs wanting upfront costs, Syncro wins decisively. That said, Kaseya’s opaque model sometimes yields discounts for multi-year commitments, though users report aggressive auto-renewal terms.
Features & Deployment
Both deploy cloud-only. The critical difference: scope.
Syncro bundles RMM + PSA + billing into one platform. You get ticketing, patch management, scripting, and invoicing without buying separate modules. Every user unlocks the full stack.
Kaseya BMS is PSA-focused: ticketing, billing, project management, CRM, and quoting. It excludes RMM—you need Kaseya VSA for endpoint management. However, BMS integrates tightly with VSA and IT Glue, creating a cohesive ecosystem if you’re already committed to Kaseya.
Winner: Syncro for simplicity; Kaseya BMS if you’re deep in the Kaseya stack and want native PSA depth.
Ratings & Community Trust
| Platform | G2 | Capterra | Our Score |
|---|---|---|---|
| Syncro | 4.5★ (200 reviews) | 4.7★ (80 reviews) | 7.9 |
| Kaseya BMS | 4.3★ (40 reviews) | — | 7.4 |
Syncro edges out on review volume and Capterra enthusiasm. Kaseya BMS has fewer reviews but maintains solid marks where it appears. Syncro’s larger reviewer base suggests broader adoption among SMB MSPs.
Verdict
Choose Syncro if you want all-in-one pricing transparency, RMM built-in, and a platform scaled for growing small MSPs. The per-user model scales cleanly up to ~15–20 seats before per-endpoint or tiered pricing becomes more economical.
Choose Kaseya BMS if you’re already using Kaseya VSA and IT Glue and need a PSA that “just works” within that ecosystem—and you’re comfortable negotiating pricing behind closed doors. It’s cheaper than ConnectWise Manage but less feature-rich and demands contract discipline.
Neither is enterprise-grade; both excel at MSPs under $5M ARR.
Frequently asked questions
- Kaseya BMS vs Syncro: which is better?
- Kaseya BMS vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 7.4/10). Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue); Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is Kaseya BMS cheaper than Syncro?
- Kaseya BMS starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: kaseya.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.