Datto RMM Review (2026)
- Starting price
- Custom quote
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Established MSPs in the Kaseya/Datto ecosystem
Our verdict
Datto RMM earns 7.7/10 in our review, weighted from 4.5/5 (~700 G2 reviews) and its feature/pricing profile. Best for established MSPs in the Kaseya/Datto ecosystem. Starting price: Custom quote.
Backed by 4.5★ · 700 reviews on G2.
Pros & cons
✓ Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
✕ Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
Key features
- Cloud RMM
- Ransomware detection
- Patch management
- Automation/scripting
- Network topology
What users say
“AEM support is great for Macs and integrates seamlessly with the Autotask ticketing system.”
“Datto offers a strong alerting system that helps identify high-level alerts and catch potential failures like RAID and drive issues.”
“Patching and endpoint auditing are inconsistent at best. You will have to write your own scripts for everything.”
“When you buy it, there is nothing out of the box. You have to custom design it for everything you want it to do.”
How Datto RMM compares
| Datto RMM | NinjaOne | ConnectWise Automate | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | per device | per device | quote |
| Free trial / tier | Free trial | 14 days | — |
| Best for | Established MSPs in the Kaseya/Datto ecosystem | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Larger MSPs wanting deep customization and ConnectWise PSA integration |
| Deployment | Cloud | Cloud | Cloud + on-prem |
| G2 rating | 4.5/5 (700) | 4.7/5 (1600) | 3.9/5 (450) |
| Capterra rating | — | 4.8/5 (230) | — |
| Our score | 7.7 | 8.5 | 6.7 |
Full review
Datto RMM review — 7.7/10
Datto RMM is a rmm tool we score on verified pricing, ratings and features. Our score weights 4.5/5 (~700 G2 reviews) against feature breadth and pricing value.
Pricing value
Datto RMM starts at Custom quote on a per device model after a free trial. See the full pricing breakdown.
Who should buy Datto RMM
Best for established MSPs in the Kaseya/Datto ecosystem. If that is not you, weigh the alternatives.
Frequently asked questions
- Is Datto RMM worth it?
- Datto RMM earns 7.7/10 in our review, weighted from 4.5/5 (~700 G2 reviews) and its feature/pricing profile. Best for established MSPs in the Kaseya/Datto ecosystem. Starting price: Custom quote.
- What does Datto RMM cost?
- From Custom quote — see the pricing page.
Based on aggregated third-party ratings (4.5/5 (~700 G2 reviews)) and Datto RMM's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.