Datto RMM
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- Starting price
- Custom quote
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Established MSPs in the Kaseya/Datto ecosystem
Datto RMM from Kaseya is a rmm tool — from Custom quote, rated 4.5/5 (~700 G2 reviews). Best for established MSPs in the Kaseya/Datto ecosystem.
How Datto RMM scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Datto RMM vs the field
| Datto RMM | NinjaOne | ConnectWise Automate | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | per device | per device | quote |
| Free trial / tier | Free trial | 14 days | — |
| Best for | Established MSPs in the Kaseya/Datto ecosystem | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Larger MSPs wanting deep customization and ConnectWise PSA integration |
| Deployment | Cloud | Cloud | Cloud + on-prem |
| G2 rating | 4.5/5 (700) | 4.7/5 (1600) | 3.9/5 (450) |
| Capterra rating | — | 4.8/5 (230) | — |
| Our score | 7.7 | 8.5 | 6.7 |
✓ Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
✕ Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
Key Datto RMM features
- Cloud RMM
- Ransomware detection
- Patch management
- Automation/scripting
- Network topology
Datto RMM integrations
Notable native integrations and connectors Datto RMM supports.
- Autotask PSA
- ConnectWise PSA
- Bitdefender GravityZone
- IT Glue
- Passportal
- ScalePad
- BrightGauge
- Splashtop
- ConnectWise ScreenConnect
- Auvik
What users say about Datto RMM
Representative quotes from public reviews, selected for balance.
AEM support is great for Macs and integrates seamlessly with the Autotask ticketing system.
Datto offers a strong alerting system that helps identify high-level alerts and catch potential failures like RAID and drive issues.
Patching and endpoint auditing are inconsistent at best. You will have to write your own scripts for everything.
When you buy it, there is nothing out of the box. You have to custom design it for everything you want it to do.
Datto RMM at a glance
Datto RMM from Kaseya is a rmm tool — from Custom quote, rated 4.5/5 (~700 G2 reviews). Best for established MSPs in the Kaseya/Datto ecosystem.
More on Datto RMM
Datto RMM
Vendor: Kaseya
Best for: Established MSPs already invested in the Kaseya/Datto ecosystem
Overview
Datto RMM is a mature, cloud-based remote monitoring and management platform designed for MSPs seeking integrated security and management capabilities. It’s strongest when deployed alongside other Datto or Kaseya products.
Deployment & Pricing
| Aspect | Details |
|---|---|
| Type | Cloud-only |
| Model | Per-device |
| Free Trial | Yes |
| Pricing | Custom quotes (no published rates) |
Key Features
- Cloud RMM core platform
- Ransomware detection
- Patch management
- Automation and scripting
- Network topology visualization
Strengths
- Mature platform with proven scalability for large MSP operations
- Built-in ransomware detection reduces need for additional security tools
- Tight ecosystem integration with Datto backup/recovery and Kaseya suite
Weaknesses
- Opaque pricing — quotes required, making budgeting difficult
- Licensing complexity from Kaseya ownership creates friction for some users
- Dated UI in places, though functional
Social Proof
| Source | Rating |
|---|---|
| G2 | 4.5/5 (700+ reviews) |
| Our Score | 7.7/10 |
Verdict
Solid choice if you’re already committed to the Kaseya platform ecosystem. Evaluate carefully if you’re cross-shopping; the lack of transparent pricing and UI polish matter less to large MSPs but may frustrate smaller operations or those seeking modern UX.
Frequently asked questions
- How much does Datto RMM cost?
- Datto RMM starts at Custom quote. It's priced per device. See the pricing page for every plan and limit.
- Does Datto RMM have a free trial or free version?
- Datto RMM offers a free trial, but no permanently free tier.
- How is Datto RMM deployed?
- Datto RMM is available as Cloud.
- Who is Datto RMM best for?
- Datto RMM is best for Established MSPs in the Kaseya/Datto ecosystem.
- Is Datto RMM any good?
- Datto RMM holds 4.5/5 across 700 reviews and scores 7.7/10 on our data-weighted ranking.
- What are the best Datto RMM alternatives?
- Top alternatives include NinjaOne, ConnectWise Automate, Kaseya VSA. See the full alternatives list for pricing and scores.
Popular Datto RMM comparisons
See Datto RMM head-to-head with the alternatives MSPs shortlist most often.
