HaloPSA
- Starting price
- $59/agent/mo
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
HaloPSA (by Halo Service Solutions) is a psa tool. It starts at $59/agent/mo and holds 4.6/5 (~80 G2 reviews). It is best for msps wanting a modern, highly configurable psa with transparent pricing. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
- Top Rated
- Best Value
How HaloPSA scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate link: HaloPSA may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
HaloPSA vs the field
| HaloPSA | ConnectWise PSA | Autotask PSA | |
|---|---|---|---|
| Starting price | $59/agent/mo | Custom quote | Custom quote |
| Pricing model | per agent | quote | quote |
| Free trial / tier | 30 days | — | — |
| Best for | MSPs wanting a modern, highly configurable PSA with transparent pricing | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools |
| Deployment | Cloud + on-prem | Cloud + on-prem | Cloud |
| G2 rating | 4.6/5 (80) | 3.9/5 (500) | 4.0/5 (450) |
| Capterra rating | — | — | — |
| Our score | 7.9 | 6.8 | 6.9 |
Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
Key HaloPSA features
- Ticketing + billing
- Contracts + SLAs
- Project management
- Automation
- Deep configurability
HaloPSA integrations
Notable native integrations and connectors HaloPSA supports.
- Datto RMM
- ConnectWise RMM
- ConnectWise ScreenConnect
- IT Glue
- Pax8
What users say about HaloPSA
Representative quotes from public reviews, selected for balance.
Highly flexible and customizable. It can handle just about anything once configured, and works well as a central system for tickets and billing.
It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool.
Halo's greatest strength, its customizability, also plays into its greatest weakness. It's incredibly complex with many different settings that can have large impacts when changed.
HaloPSA at a glance
HaloPSA (by Halo Service Solutions) is a psa tool. It starts at $59/agent/mo and holds 4.6/5 (~80 G2 reviews). It is best for msps wanting a modern, highly configurable psa with transparent pricing. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
More on HaloPSA
HaloPSA from Halo Service Solutions is a psa platform deploying Cloud + on-prem. It is built for msps wanting a modern, highly configurable psa with transparent pricing. It holds 4.6/5 (~80 G2 reviews) and starts at $59/agent/mo on a per agent model.
Key capabilities: Ticketing + billing, Contracts + SLAs, Project management, Automation, Deep configurability.
Go deeper: pricing breakdown, full review, and the best HaloPSA alternatives (top picks: ConnectWise PSA, Autotask PSA, Syncro).
Frequently asked questions
- How much does HaloPSA cost?
- HaloPSA starts at $59/agent/mo. It's priced per agent. See the pricing page for every plan and limit.
- Does HaloPSA have a free trial or free version?
- HaloPSA offers a 30 days free trial, but no permanently free tier.
- How is HaloPSA deployed?
- HaloPSA is available as Cloud + on-prem.
- Who is HaloPSA best for?
- HaloPSA is best for MSPs wanting a modern, highly configurable PSA with transparent pricing.
- Is HaloPSA any good?
- HaloPSA holds 4.6/5 across 80 reviews and scores 7.9/10 on our data-weighted ranking.
- What are the best HaloPSA alternatives?
- Top alternatives include ConnectWise PSA, Autotask PSA, Syncro. See the full alternatives list for pricing and scores.
Popular HaloPSA comparisons
See HaloPSA head-to-head with the alternatives MSPs shortlist most often.
