HaloPSA
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- Starting price
- $59/agent/mo
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
HaloPSA from Halo Service Solutions is a psa tool — from $59/agent/mo, rated 4.6/5 (~80 G2 reviews). Best for MSPs wanting a modern, highly configurable PSA with transparent pricing.
- Best Value
How HaloPSA scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
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HaloPSA vs the field
| HaloPSA | ConnectWise PSA | Autotask PSA | |
|---|---|---|---|
| Starting price | $59/agent/mo | Custom quote | Custom quote |
| Pricing model | per technician | quote | quote |
| Free trial / tier | 30 days | — | — |
| Best for | MSPs wanting a modern, highly configurable PSA with transparent pricing | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools |
| Deployment | Cloud + on-prem | Cloud + on-prem | Cloud |
| G2 rating | 4.6/5 (80) | 3.9/5 (500) | 4.0/5 (450) |
| Capterra rating | — | — | — |
| Our score | 7.9 | 6.8 | 6.9 |
✓ Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
✕ Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
Key HaloPSA features
- Ticketing + billing
- Contracts + SLAs
- Project management
- Automation
- Deep configurability
HaloPSA integrations
Notable native integrations and connectors HaloPSA supports.
- Datto RMM
- ConnectWise RMM
- ConnectWise ScreenConnect
- IT Glue
- Pax8
What users say about HaloPSA
Representative quotes from public reviews, selected for balance.
Highly flexible and customizable. It can handle just about anything once configured, and works well as a central system for tickets and billing.
It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool.
Halo's greatest strength, its customizability, also plays into its greatest weakness. It's incredibly complex with many different settings that can have large impacts when changed.
HaloPSA at a glance
HaloPSA from Halo Service Solutions is a psa tool — from $59/agent/mo, rated 4.6/5 (~80 G2 reviews). Best for MSPs wanting a modern, highly configurable PSA with transparent pricing.
More on HaloPSA
HaloPSA
Best for: MSPs wanting a modern, highly configurable PSA with transparent pricing
Pricing
| Plan | Cost | Billing | Notes |
|---|---|---|---|
| All-inclusive | $59/agent/mo | Annual | Volume discounts available; all features included |
- Free trial: 30 days
- No free tier
- Pricing URL: https://halopsa.com/pricing/
Deployment
Cloud and on-premises options available
Core Features
- Ticketing and billing
- Contracts and SLAs
- Project management
- Automation
- Deep configurability
Strengths
- Modern, intuitive user interface
- Straightforward per-agent pricing model—no hidden fees
- Highly configurable to match your workflows
Weaknesses
- Deep configurability requires more setup time upfront
- Smaller third-party integration ecosystem compared to ConnectWise
- Per-agent pricing model may scale differently than competitors for large teams
User Ratings
- G2: 4.6/5 (80 reviews) — https://www.g2.com/products/halopsa/reviews
- Our score: 7.9/10
Verdict
HaloPSA appeals to MSPs that value flexibility and straightforward pricing over a massive app marketplace. The modern interface and transparent per-agent model are refreshing, but expect to invest time in configuration to unlock its full potential.
Frequently asked questions
- How much does HaloPSA cost?
- HaloPSA starts at $59/agent/mo. It's priced per technician. See the pricing page for every plan and limit.
- Does HaloPSA have a free trial or free version?
- HaloPSA offers a 30 days free trial, but no permanently free tier.
- How is HaloPSA deployed?
- HaloPSA is available as Cloud + on-prem.
- Who is HaloPSA best for?
- HaloPSA is best for MSPs wanting a modern, highly configurable PSA with transparent pricing.
- Is HaloPSA any good?
- HaloPSA holds 4.6/5 across 80 reviews and scores 7.9/10 on our data-weighted ranking.
- What are the best HaloPSA alternatives?
- Top alternatives include ConnectWise PSA, Autotask PSA, Syncro. See the full alternatives list for pricing and scores.
Popular HaloPSA comparisons
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