Is Jira Service Management down?
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- Starting price
- $19.04/agent/mo
- Free trial
- Free tier + free trial
- Deployment
- Cloud + data center
- Best for
- Dev-adjacent IT teams already using Atlassian
As of Sep 17, 2026, 12:15 PM UTC, Jira Service Management is operational — no active incidents are reported on its official status page.
Component health
All monitored components are operational.
Recent incident history
| Incident | Impact | Date |
|---|---|---|
| Issues with 403 user authentication errors across Atlassian products | None | Mar 4, 2025 |
| Slowness in Jira. | None | Sep 2, 2024 |
| Slow loading times and extended response times for Cloud products in the EU-West region. | None | Sep 10, 2024 |
| High RDS CPU on multiple environments | None | Sep 9, 2024 |
| Data residency migrations halted. | Minor | Aug 20, 2024 |
| Some products are hard down | None | Jul 3, 2024 |
Frequently asked questions
Is Jira Service Management down right now?
No — as of Sep 17, 2026, 12:15 PM UTC, Jira Service Management reports all systems operational.
Where is the official Jira Service Management status page?
Jira Service Management's official status page is at https://status.atlassian.com.
How often is this Jira Service Management status page updated?
MSP Compared polls Jira Service Management's public status feed automatically. This page shows the last recorded state, captured Sep 17, 2026, 12:15 PM UTC. For second-by-second updates, open the official status page.