Jira Service Management Pricing (2026)
- Starting price
- $19.04/agent/mo
- Free trial
- Free tier + free trial
- Deployment
- Cloud + data center
- Best for
- Dev-adjacent IT teams already using Atlassian
Jira Service Management pricing starts at $19.04/agent/mo. It uses a per agent model, with a free tier. The table below lists every published plan; prices are stamped with the date we last verified them against the vendor's pricing page.
| Plan | Price | Billing | Limits / notes |
|---|---|---|---|
| Free | Free | forever | Up to 3 agents |
| Standard | $19.04/agent/mo | monthly | — |
| Premium | $47.82/agent/mo | monthly | — |
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Compare with Freshservice pricing, Zendesk pricing.
Is it worth it?
Jira Service Management pricing starts at $19.04/agent/mo. It uses a per agent model, with a free tier. The table below lists every published plan; prices are stamped with the date we last verified them against the vendor's pricing page.
Pricing notes
Jira Service Management is priced on a per agent model, starting at $19.04/agent/mo, with a free tier. Verified against the vendor pricing page as of 2026-06.
It publishes 3 plans: Free (Up to 3 agents), Standard, Premium. The table above lists exact per-unit prices and billing terms.
How it compares: Freshservice starts at $19/agent/mo, and Zendesk starts at $19/agent/mo. Watch the billing model — a per agent price looks cheap until you multiply it across every agent.
Frequently asked questions
- How much does Jira Service Management cost?
- Jira Service Management starts at $19.04/agent/mo, billed on a per agent basis.
- Does Jira Service Management have a free trial?
- Yes — Jira Service Management offers a free tier.