NinjaOne
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- Starting price
- Custom quote
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
NinjaOne is a rmm tool — from Custom quote, rated 4.7/5 (~1.6k G2 reviews). Best for MSPs and IT teams wanting a modern, fast, all-in-one RMM.
- Most Adopted
How NinjaOne scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
NinjaOne vs the field
| NinjaOne | Datto RMM | ConnectWise Automate | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | per device | per device | quote |
| Free trial / tier | 14 days | Free trial | — |
| Best for | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Established MSPs in the Kaseya/Datto ecosystem | Larger MSPs wanting deep customization and ConnectWise PSA integration |
| Deployment | Cloud | Cloud | Cloud + on-prem |
| G2 rating | 4.7/5 (1600) | 4.5/5 (700) | 3.9/5 (450) |
| Capterra rating | 4.8/5 (230) | — | — |
| Our score | 8.5 | 7.7 | 6.7 |
✓ Pros
- Modern fast UI
- Excellent patching built in
- Top-rated support
✕ Cons
- No public pricing (quote only)
- Per-device cost
- Some advanced features cost extra
Key NinjaOne features
- RMM + patch management
- Endpoint backup
- Remote access
- Software deployment
- IT asset management
- Ticketing
NinjaOne integrations
Notable native integrations and connectors NinjaOne supports.
- Splashtop
- TeamViewer
- ConnectWise ScreenConnect
- IT Glue
- Okta
- Cisco Duo
- ServiceNow
- Zendesk
- Slack
- Bitdefender GravityZone
What users say about NinjaOne
Representative quotes from public reviews, selected for balance.
Reviewers appreciate the reliability, speed, and simplicity of remote access, though some mention occasional connection issues with Splashtop.
NinjaOne shines when it comes to managing workstations. The remote management, patching, and automation tools are straightforward and save a ton of time. The lightweight agent and intuitive dashboard are also nice touches.
The thing I like the least about NinjaOne is the limited reporting customisation, and there is quite a steep learning curve to fully understand the user interface as it is quite complex.
The mobile app works, but it's definitely not as full-featured as the desktop version.
NinjaOne at a glance
NinjaOne is a rmm tool — from Custom quote, rated 4.7/5 (~1.6k G2 reviews). Best for MSPs and IT teams wanting a modern, fast, all-in-one RMM.
More on NinjaOne
NinjaOne
Best for: MSPs and IT teams wanting a modern, fast, all-in-one RMM
Deployment: Cloud
Pricing
| Model | Unit | Billing | Notes |
|---|---|---|---|
| Per device | device/mo | Annual | Quote-based; ~$3–5/device typical; no public list price |
- Free trial: 14 days
- Free tier: No
Core Features
- RMM + patch management
- Endpoint backup
- Remote access
- Software deployment
- IT asset management
- Ticketing
Strengths
- Modern, fast UI
- Excellent patching built in
- Top-rated support
Weaknesses
- No public pricing (quote-based only)
- Per-device cost model
- Some advanced features cost extra
Ratings
| Platform | Score | Reviews |
|---|---|---|
| G2 | 4.7/5 | 1,600 |
| Capterra | 4.8/5 | 230 |
Our score: 8.5/10
Verdict
Consistently the highest-rated RMM on the market. The patching engine and user experience are genuine standouts. Pricing opacity is the main friction point—you’ll need to contact sales for a quote.
Last tested: May 2026
Frequently asked questions
- How much does NinjaOne cost?
- NinjaOne starts at Custom quote. It's priced per device. See the pricing page for every plan and limit.
- Does NinjaOne have a free trial or free version?
- NinjaOne offers a 14 days free trial, but no permanently free tier.
- How is NinjaOne deployed?
- NinjaOne is available as Cloud.
- Who is NinjaOne best for?
- NinjaOne is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM.
- Is NinjaOne any good?
- NinjaOne holds 4.7/5 across 1,600 reviews and scores 8.5/10 on our data-weighted ranking.
- What are the best NinjaOne alternatives?
- Top alternatives include Datto RMM, ConnectWise Automate, Atera. See the full alternatives list for pricing and scores.
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