Syncro
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- Starting price
- $139/user/mo
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Syncro is a rmm tool — from $139/user/mo, rated 4.5/5 (~200 G2 reviews). Best for small MSPs wanting RMM + PSA + billing at one per-user price.
How Syncro scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Syncro vs the field
| Syncro | NinjaOne | Datto RMM | |
|---|---|---|---|
| Starting price | $139/user/mo | Custom quote | Custom quote |
| Pricing model | per user | per device | per device |
| Free trial / tier | Free trial | 14 days | Free trial |
| Best for | Small MSPs wanting RMM + PSA + billing at one per-user price | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.5/5 (200) | 4.7/5 (1600) | 4.5/5 (700) |
| Capterra rating | 4.7/5 (80) | 4.8/5 (230) | — |
| Our score | 7.9 | 8.5 | 7.7 |
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
Key Syncro features
- RMM + PSA combined
- Unlimited endpoints per user
- Invoicing + payments
- Patch management
- Scripting
Syncro integrations
Notable native integrations and connectors Syncro supports.
- Bitdefender
- Acronis
- Webroot
- Splashtop
- TeamViewer
- ConnectWise Control
- ConnectWise PSA
- IT Glue
- Hudu
- Domotz
- Pax8
- Zapier
What users say about Syncro
Representative quotes from public reviews, selected for balance.
Syncro's RMM provides insights and functionality while remaining user-friendly. The customer support team is responsive, which makes the experience even better.
Syncro has easy RMM config, as well as contacts and customer setup. Great integration with Bitdefender and Splashtop, both of which I use extensively.
The patch management definitely requires work as many devices simply do not update when they should be.
Syncro was great when we first switched to it. As of the last 4 months it has been complete garbage. Pages consistently failing to load.
Syncro at a glance
Syncro is a rmm tool — from $139/user/mo, rated 4.5/5 (~200 G2 reviews). Best for small MSPs wanting RMM + PSA + billing at one per-user price.
More on Syncro
Syncro
Best for: Small MSPs wanting RMM + PSA + billing bundled at a single per-user price.
Pricing
| Tier | Price | Billing | Includes |
|---|---|---|---|
| Core | $139/user/mo | Annual | RMM + PSA + invoicing |
| Premium | — | Annual | Higher-tier features |
- Free trial: Yes
- No free tier
- Extra integrations incur additional costs
What You Get
- RMM + PSA in one platform
- Unlimited endpoints per user
- Built-in invoicing and payment processing
- Patch management and scripting
Strengths
- Genuinely all-in-one pricing (no separate RMM tax + PSA tax)
- Scale endpoints without per-endpoint fees
- Native billing cuts out third-party accounting layers
Weaknesses
- Per-user model compounds quickly with growing teams
- Lighter on enterprise-grade features
- Integration marketplace requires additional spend
- Premium tier pricing not publicly listed
Social Proof
| Platform | Score | Reviews |
|---|---|---|
| G2 | 4.5/5 | 200 |
| Capterra | 4.7/5 | 80 |
Our Score: 7.9/10
Bottom Line
Syncro hits a sweet spot for lean MSPs that need RMM, ticketing, and billing without juggling three vendors. The unlimited endpoints per user removes a common cost trap. However, team growth eventually makes per-user pricing painful, and you won’t find the advanced customization of larger platforms.
Frequently asked questions
- How much does Syncro cost?
- Syncro starts at $139/user/mo. It's priced per user. See the pricing page for every plan and limit.
- Does Syncro have a free trial or free version?
- Syncro offers a free trial, but no permanently free tier.
- How is Syncro deployed?
- Syncro is available as Cloud.
- Who is Syncro best for?
- Syncro is best for Small MSPs wanting RMM + PSA + billing at one per-user price.
- Is Syncro any good?
- Syncro holds 4.5/5 across 200 reviews and scores 7.9/10 on our data-weighted ranking.
- What are the best Syncro alternatives?
- Top alternatives include NinjaOne, Datto RMM, ConnectWise Automate. See the full alternatives list for pricing and scores.
Popular Syncro comparisons
See Syncro head-to-head with the alternatives MSPs shortlist most often.
