ConnectWise Automate
6.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
Datto RMM ConnectWise Automate vs Datto RMM: on our data-weighted scoring, Datto RMM edges ahead (7.7 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Datto RMM starts at Custom quote and is best for established MSPs in the Kaseya/Datto ecosystem. Choose Datto RMM for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
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Datto RMM
7.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.5/5 (~700 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Established MSPs in the Kaseya/Datto ecosystem
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | Datto RMM |
|---|---|---|
| Editorial | 6.7 | 7.7 |
| User reviews | 7.8 | 9.0 |
| Adoption | 7.0 | 7.5 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 4.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise Automate vs Datto RMM: head-to-head
| ConnectWise Automate | Datto RMM | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | per device |
| Free trial / tier | — | Free trial |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.5/5 (700) |
| Capterra rating | — | — |
| Our score | 6.7 | 7.7 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
✓ Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
✕ Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose Datto RMM if…
You need established msps in the kaseya/datto ecosystem.
✓ Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
✕ Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
In depth
Pricing: Datto RMM vs ConnectWise Automate
Datto RMM bills on a per device model from Custom quote (yes trial), while ConnectWise Automate uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Datto RMM ships 5 headline capabilities (Cloud RMM, Ransomware detection, Patch management, Automation/scripting) and deploys Cloud. ConnectWise Automate ships 4 (Highly scriptable RMM, Patch management, Deep PSA integration, Monitoring templates), deploying Cloud + on-prem.
Ratings & verdict
Datto RMM holds 4.5/5 (~700 G2 reviews); ConnectWise Automate holds 3.9/5 (~450 G2 reviews). On our data-weighted score, Datto RMM edges ahead (7.7 vs 6.7/10). Pick ConnectWise Automate instead when larger msps wanting deep customization and connectwise psa integration. See Datto RMM alternatives or ConnectWise Automate alternatives.
Frequently asked questions
- ConnectWise Automate vs Datto RMM: which is better?
- ConnectWise Automate vs Datto RMM: on our data-weighted scoring, Datto RMM edges ahead (7.7 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Datto RMM starts at Custom quote and is best for established MSPs in the Kaseya/Datto ecosystem.
- Is ConnectWise Automate cheaper than Datto RMM?
- ConnectWise Automate starts at Custom quote and Datto RMM starts at Custom quote (see the pricing rows for models and limits).
Data as of November 1, 2026. Sources: connectwise.com, datto.com. Figures are pulled from public vendor and security data and refreshed automatically.