ConnectWise Automate
6.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
NinjaOne ConnectWise Automate vs NinjaOne: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM. Choose NinjaOne for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
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NinjaOne
8.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~1.6k G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | NinjaOne |
|---|---|---|
| Editorial | 6.7 | 8.5 |
| User reviews | 7.8 | 9.4 |
| Adoption | 7.0 | 8.5 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 4.0 | 6.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise Automate vs NinjaOne: head-to-head
| ConnectWise Automate | NinjaOne | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | per device |
| Free trial / tier | — | 14 days |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | MSPs and IT teams wanting a modern, fast, all-in-one RMM |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.7/5 (1600) |
| Capterra rating | — | 4.8/5 (230) |
| Our score | 6.7 | 8.5 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
✓ Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
✕ Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose NinjaOne if…
You need msps and it teams wanting a modern, fast, all-in-one rmm.
✓ Pros
- Modern fast UI
- Excellent patching built in
- Top-rated support
✕ Cons
- No public pricing (quote only)
- Per-device cost
- Some advanced features cost extra
In depth
Pricing
| Aspect | NinjaOne | ConnectWise Automate |
|---|---|---|
| Model | Per-device (annual) | Quote-based |
| Transparency | Typical ~$3–5/device/mo | No public pricing |
| Free Trial | 14 days | Not listed |
| Best Value For | Predictable, straightforward budgeting | Complex, large deployments |
NinjaOne offers transparent, predictable per-device pricing that scales simply. ConnectWise Automate requires a sales call, which works better for enterprises negotiating volume deals but frustrates smaller teams seeking quick cost clarity.
Features & Deployment
NinjaOne deploys exclusively via cloud and bundles RMM, patch management, endpoint backup, remote access, software deployment, asset management, and ticketing into one modern interface. The built-in patching is particularly polished.
ConnectWise Automate supports both cloud and on-premises deployment, emphasizing extreme customization through scripting and tight integration with the ConnectWise PSA suite. Its monitoring templates and automation depth appeal to enterprises willing to invest in configuration.
| Feature | NinjaOne | ConnectWise Automate |
|---|---|---|
| Cloud-only | ✓ | ✗ (hybrid option) |
| Patch management | ✓ (built-in) | ✓ |
| PSA integration | Limited | Deep (ConnectWise native) |
| Scriptability | Good | Excellent |
| Out-of-box simplicity | ✓ | ✗ |
Ratings & Verdict
| Platform | G2 Score | Count | Capterra | Our Score |
|---|---|---|---|---|
| NinjaOne | 4.7 | 1,600 | 4.8 (230) | 8.5/10 |
| ConnectWise Automate | 3.9 | 450 | — | 6.7/10 |
NinjaOne wins decisively on user satisfaction, with nearly 400 basis points higher G2 ratings and significantly more reviews. Users consistently praise its modern UI, excellent patching, and top-tier support.
ConnectWise Automate appeals to power users who already live in the ConnectWise ecosystem and need deep customization, but the steep learning curve and heavy admin burden keep it from broader appeal.
Verdict: Choose NinjaOne if you want a fast, reliable, all-in-one RMM with industry-leading support and predictable costs. Choose ConnectWise Automate only if you’re a large MSP deeply committed to the ConnectWise platform and can justify extensive configuration work.
Frequently asked questions
- ConnectWise Automate vs NinjaOne: which is better?
- ConnectWise Automate vs NinjaOne: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM.
- Is ConnectWise Automate cheaper than NinjaOne?
- ConnectWise Automate starts at Custom quote and NinjaOne starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, ninjaone.com. Figures are pulled from public vendor and security data and refreshed automatically.