ConnectWise Automate
7.3/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
Syncro ConnectWise Automate vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger msps wanting deep customization and connectwise psa integration; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price. Choose Syncro for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
Syncro
8.4/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Affiliate links — vendors may pay us a commission. It never affects our data-driven ranking.
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | Syncro |
|---|---|---|
| Editorial | 6.7 | 7.9 |
| User reviews | 7.8 | 9.0 |
| Adoption | 7.0 | 6.1 |
| Affordability | 5.0 | 0.9 |
| Feature breadth | 4.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise Automate vs Syncro: head-to-head
| ConnectWise Automate | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | Free trial |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 6.7 | 7.9 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing: Syncro vs ConnectWise Automate
Syncro bills on a per user model from $139/user/mo (yes trial), while ConnectWise Automate uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Syncro ships 5 headline capabilities (RMM + PSA combined, Unlimited endpoints per user, Invoicing + payments, Patch management) and deploys Cloud. ConnectWise Automate ships 4 (Highly scriptable RMM, Patch management, Deep PSA integration, Monitoring templates), deploying Cloud + on-prem.
Ratings & verdict
Syncro holds 4.5/5 (~200 G2 reviews); ConnectWise Automate holds 3.9/5 (~450 G2 reviews). On our data-weighted score, Syncro edges ahead (7.9 vs 6.7/10). Pick ConnectWise Automate instead when larger msps wanting deep customization and connectwise psa integration. See Syncro alternatives or ConnectWise Automate alternatives.
Frequently asked questions
- ConnectWise Automate vs Syncro: which is better?
- ConnectWise Automate vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger msps wanting deep customization and connectwise psa integration; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price.
- Is ConnectWise Automate cheaper than Syncro?
- ConnectWise Automate starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of June 16, 2026. Sources: connectwise.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.