ConnectWise Automate
6.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
Syncro ConnectWise Automate vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose Syncro for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | Syncro |
|---|---|---|
| Editorial | 6.7 | 7.9 |
| User reviews | 7.8 | 9.0 |
| Adoption | 7.0 | 6.1 |
| Affordability | 5.0 | 1.0 |
| Feature breadth | 4.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise Automate vs Syncro: head-to-head
| ConnectWise Automate | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | Free trial |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 6.7 | 7.9 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
✓ Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
✕ Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing
| Feature | Syncro | ConnectWise Automate |
|---|---|---|
| Model | Per-user/month | Custom quote |
| Starting Price | $139/user/mo (annual) | Not published |
| Free Tier | No | No |
| Free Trial | Yes | Not specified |
| Scaling Cost | Increases per additional user | Negotiable at scale |
Verdict: Syncro offers transparent, predictable pricing ideal for small-to-mid MSPs. ConnectWise Automate requires direct negotiation, making it harder to budget upfront but potentially cheaper for large teams.
Features & Deployment
| Capability | Syncro | ConnectWise Automate |
|---|---|---|
| Deployment | Cloud only | Cloud + on-premises |
| RMM | ✓ Full-featured | ✓ Highly scriptable |
| PSA Integration | Basic invoicing | Deep native integration |
| Patch Management | ✓ | ✓ |
| Scripting | ✓ | ✓ Extensive |
| Monitoring Templates | Limited | ✓ Comprehensive |
| Endpoints per User | Unlimited | Unlimited |
Verdict: Syncro is an all-in-one package; ConnectWise Automate is specialized RMM designed for PSA-first workflows. Syncro works standalone; Automate shines within the ConnectWise ecosystem.
Ratings & Community
| Platform | Syncro | ConnectWise Automate |
|---|---|---|
| G2 Score | 4.5/5 (200 reviews) | 3.9/5 (450 reviews) |
| Capterra Score | 4.7/5 (80 reviews) | Not listed |
| Our Score | 7.9/10 | 6.7/10 |
Syncro users report higher satisfaction, likely due to simplicity and value. ConnectWise Automate’s lower rating reflects complexity and steeper onboarding costs.
Verdict
Choose Syncro if:
- You’re a small MSP (under 10 technicians) seeking simplicity
- You want RMM + PSA + invoicing bundled at one fixed price
- You prefer predictable costs and faster deployment
Choose ConnectWise Automate if:
- You already use ConnectWise PSA and need deep integration
- You have 50+ technicians and can negotiate volume pricing
- You demand enterprise-grade customization and on-premises option
Bottom line: Syncro wins on value and ease; ConnectWise Automate wins on power and scale—but only if you’re committed to the ConnectWise platform.
Frequently asked questions
- ConnectWise Automate vs Syncro: which is better?
- ConnectWise Automate vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is ConnectWise Automate cheaper than Syncro?
- ConnectWise Automate starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.