Datto RMM
7.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.5/5 (~700 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Established MSPs in the Kaseya/Datto ecosystem
Best RMM Software · 2026
Datto RMM vs 
NinjaOne Datto RMM vs NinjaOne: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.7/10). Datto RMM starts at Custom quote and is best for established MSPs in the Kaseya/Datto ecosystem; NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM. Choose NinjaOne for the stronger overall track record; consider Datto RMM if its pricing model or fit matches your environment better. Side-by-side table below.
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NinjaOne
8.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~1.6k G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Datto RMM | NinjaOne |
|---|---|---|
| Editorial | 7.7 | 8.5 |
| User reviews | 9.0 | 9.4 |
| Adoption | 7.5 | 8.5 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 6.0 | 6.0 |
Datto RMM vs NinjaOne: head-to-head
| Datto RMM | NinjaOne | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | per device | per device |
| Free trial / tier | Free trial | 14 days |
| Best for | Established MSPs in the Kaseya/Datto ecosystem | MSPs and IT teams wanting a modern, fast, all-in-one RMM |
| Deployment | Cloud | Cloud |
| G2 rating | 4.5/5 (700) | 4.7/5 (1600) |
| Capterra rating | — | 4.8/5 (230) |
| Our score | 7.7 | 8.5 |
Choose Datto RMM if…
You need established msps in the kaseya/datto ecosystem.
✓ Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
✕ Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
Choose NinjaOne if…
You need msps and it teams wanting a modern, fast, all-in-one rmm.
✓ Pros
- Modern fast UI
- Excellent patching built in
- Top-rated support
✕ Cons
- No public pricing (quote only)
- Per-device cost
- Some advanced features cost extra
In depth
Pricing
| Feature | NinjaOne | Datto RMM |
|---|---|---|
| Model | Per-device/month | Per-device/month |
| Public Pricing | Quote-based (~$3–5/device typical) | Quote-based |
| Free Trial | 14 days | Yes |
| Billing | Annual | Contract-based |
Both vendors hide pricing behind sales calls. NinjaOne’s typical $3–5/device range is slightly more transparent than Datto’s opaque contract model, giving a modest advantage if budget predictability matters.
Features & Deployment
NinjaOne bundles more into core:
- RMM + patch management + endpoint backup + remote access + software deployment + IT asset management + ticketing
- All cloud-delivered, designed for speed and modern workflows
Datto RMM emphasizes resilience:
- Cloud RMM + ransomware detection + patch management + automation/scripting + network topology
- Shines when integrated with broader Datto/Kaseya stack (backup, PSA, etc.)
Deployment: Both cloud-only. NinjaOne feels more purpose-built for standalone use; Datto rewards ecosystem lock-in.
Ratings & Verdict
| Metric | NinjaOne | Datto RMM |
|---|---|---|
| G2 Score | 4.7/5 (1,600 reviews) | 4.5/5 (700 reviews) |
| Capterra | 4.8/5 (230 reviews) | — |
| Our Score | 8.5/10 | 7.7/10 |
NinjaOne wins on user satisfaction, particularly praised for patching automation and modern UI. Datto holds its own with mature, scalable infrastructure and ransomware detection, but suffers from UI aging and Kaseya’s licensing complexity.
Verdict: Choose NinjaOne if you want best-in-class RMM experience, top-tier support, and the cleanest patching workflow. Choose Datto RMM if you’re already committed to Datto backup or Kaseya PSA and need deep ecosystem integration. For new MSPs evaluating fresh, NinjaOne’s 0.8-point rating advantage and transparent approach make it the safer pick.
Frequently asked questions
- Datto RMM vs NinjaOne: which is better?
- Datto RMM vs NinjaOne: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.7/10). Datto RMM starts at Custom quote and is best for established MSPs in the Kaseya/Datto ecosystem; NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM.
- Is Datto RMM cheaper than NinjaOne?
- Datto RMM starts at Custom quote and NinjaOne starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: datto.com, ninjaone.com. Figures are pulled from public vendor and security data and refreshed automatically.