Datto RMM
7.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.5/5 (~700 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Established MSPs in the Kaseya/Datto ecosystem
Best RMM Software · 2026
Datto RMM vs 
Syncro Datto RMM vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 7.7/10). Datto RMM starts at Custom quote and is best for established MSPs in the Kaseya/Datto ecosystem; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose Syncro for the stronger overall track record; consider Datto RMM if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Datto RMM | Syncro |
|---|---|---|
| Editorial | 7.7 | 7.9 |
| User reviews | 9.0 | 9.0 |
| Adoption | 7.5 | 6.1 |
| Affordability | 5.0 | 1.0 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
Datto RMM vs Syncro: head-to-head
| Datto RMM | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | per device | per user |
| Free trial / tier | Free trial | Free trial |
| Best for | Established MSPs in the Kaseya/Datto ecosystem | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud | Cloud |
| G2 rating | 4.5/5 (700) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 7.7 | 7.9 |
Choose Datto RMM if…
You need established msps in the kaseya/datto ecosystem.
✓ Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
✕ Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing
| Aspect | Syncro | Datto RMM |
|---|---|---|
| Model | Per-user (annual) | Per-device (custom quote) |
| Starting Price | $139/user/month | Contact sales |
| Free Trial | Yes | Yes |
| Free Tier | No | No |
Verdict: Syncro offers transparent, predictable per-user pricing ideal for smaller MSPs. Datto RMM’s per-device model with custom quotes favors established MSPs but lacks price transparency upfront.
Features & Deployment
Both deploy as cloud-only solutions, but differ significantly in scope:
Syncro bundles RMM + PSA + invoicing at one price, making it feature-rich for startups. You get unlimited endpoints per user, patch management, and scripting—though some integrations cost extra.
Datto RMM focuses on mature RMM capabilities: ransomware detection, network topology mapping, and enterprise-grade automation. It shines within the Kaseya/Datto ecosystem but lacks PSA and billing functions (requiring separate purchases or integrations).
Deployment edge: Syncro wins for all-in-one simplicity; Datto wins for specialized security and scale.
Ratings & Reviews
| Platform | Syncro | Datto RMM |
|---|---|---|
| G2 | 4.5★ (200 reviews) | 4.5★ (700 reviews) |
| Capterra | 4.7★ (80 reviews) | — |
| Our Score | 7.9 | 7.7 |
Datto RMM’s larger review base reflects its market presence among established MSPs. Syncro’s higher Capterra score suggests strong user satisfaction in its niche, though sample size is smaller.
Verdict
Choose Syncro if you’re a growing SMB MSP wanting one invoice for RMM, PSA, and billing—transparency and simplicity matter more than enterprise sprawl.
Choose Datto RMM if you’re already in the Kaseya ecosystem, need advanced ransomware detection, and can navigate custom licensing. Best for scale-focused operations.
Frequently asked questions
- Datto RMM vs Syncro: which is better?
- Datto RMM vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 7.7/10). Datto RMM starts at Custom quote and is best for established MSPs in the Kaseya/Datto ecosystem; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is Datto RMM cheaper than Syncro?
- Datto RMM starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: datto.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.