HaloPSA
7.9/10
MSP Compared score
- Starting price
- $59/agent/mo
- Reviews
- 4.6/5 (~80 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
Best PSA Software · 2026
HaloPSA vs 
Syncro HaloPSA vs Syncro: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 7.9/10). HaloPSA starts at $59/agent/mo and is best for MSPs wanting a modern, highly configurable PSA with transparent pricing; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose HaloPSA for the stronger overall track record; consider Syncro if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | HaloPSA | Syncro |
|---|---|---|
| Editorial | 7.9 | 7.9 |
| User reviews | 9.2 | 9.0 |
| Adoption | 5.1 | 6.1 |
| Affordability | 2.3 | 1.0 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
HaloPSA vs Syncro: head-to-head
| HaloPSA | Syncro | |
|---|---|---|
| Starting price | $59/agent/mo | $139/user/mo |
| Pricing model | per technician | per user |
| Free trial / tier | 30 days | Free trial |
| Best for | MSPs wanting a modern, highly configurable PSA with transparent pricing | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 4.6/5 (80) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 7.9 | 7.9 |
Choose HaloPSA if…
You need msps wanting a modern, highly configurable psa with transparent pricing.
✓ Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
✕ Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing
| Aspect | HaloPSA | Syncro |
|---|---|---|
| Model | Per-technician | Per-user |
| Starting Price | $59/agent/mo (annual) | $139/user/mo (annual) |
| Free Trial | 30 days | Yes |
| Billing Transparency | All features included at base tier; volume discounts available | Core tier covers RMM + PSA + invoicing; some integrations cost extra |
Verdict: HaloPSA wins on upfront cost clarity and per-agent affordability, especially for teams with 5–15 technicians. Syncro’s per-user model becomes expensive as your team scales, but the all-in-one approach (RMM + PSA) eliminates separate tool costs if you’re starting from scratch.
Features & Deployment
| Category | HaloPSA | Syncro |
|---|---|---|
| Deployment | Cloud + on-prem | Cloud only |
| Core PSA | Ticketing, contracts, SLAs, project management | Ticketing, contracts, SLAs |
| RMM | Not included | Built-in + unlimited endpoints/user |
| Automation | Yes, deep configurability | Scripting support |
| Billing | Included | Included with payment processing |
Verdict: HaloPSA is the pure PSA play with exceptional flexibility; choose it if you already have RMM or need on-premises deployment. Syncro is the better fit for small MSPs wanting one platform that does everything—RMM, PSA, and billing—without juggling separate subscriptions.
Ratings & Community
| Source | HaloPSA | Syncro |
|---|---|---|
| G2 | 4.6/5 (80 reviews) | 4.5/5 (200 reviews) |
| Capterra | — | 4.7/5 (80 reviews) |
| Our Score | 7.9/10 | 7.9/10 |
Verdict: Both score nearly identically, but Syncro has more reviews across platforms, reflecting its stronger traction with smaller MSPs. HaloPSA’s smaller but highly engaged user base suggests satisfaction among those who invest the time in setup.
Overall Verdict
Choose HaloPSA if you value transparency, per-agent simplicity, and deep customization. You’re paying less per technician and getting a modern, flexible system—but you’ll invest in configuration and may need a separate RMM.
Choose Syncro if you want an affordable, unified RMM + PSA platform in the cloud with no RMM licensing headache. It’s ideal for 5–20 person MSPs; scale beyond that and per-user costs become prohibitive.
Frequently asked questions
- HaloPSA vs Syncro: which is better?
- HaloPSA vs Syncro: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 7.9/10). HaloPSA starts at $59/agent/mo and is best for MSPs wanting a modern, highly configurable PSA with transparent pricing; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is HaloPSA cheaper than Syncro?
- HaloPSA starts at $59/agent/mo and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: halopsa.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.