HaloPSA
- Starting price
- $59/agent/mo
- Reviews
- 4.6/5 (~80 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
Best PSA Software · 2026
HaloPSA vs Syncro: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 7.9/10). HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price. Choose HaloPSA for the stronger overall track record; consider Syncro if its pricing model or fit matches your environment better. Side-by-side table below.
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Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | HaloPSA | Syncro |
|---|---|---|
| Editorial | 7.9 | 7.9 |
| User reviews | 9.2 | 9.0 |
| Adoption | 5.1 | 6.1 |
| Affordability | 2.2 | 0.9 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
| HaloPSA | Syncro | |
|---|---|---|
| Starting price | $59/agent/mo | $139/user/mo |
| Pricing model | per agent | per user |
| Free trial / tier | 30 days | Free trial |
| Best for | MSPs wanting a modern, highly configurable PSA with transparent pricing | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 4.6/5 (80) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 7.9 | 7.9 |
You need msps wanting a modern, highly configurable psa with transparent pricing.
You need small msps wanting rmm + psa + billing at one per-user price.
HaloPSA bills on a per agent model from $59/agent/mo (30 days trial), while Syncro uses a per user model from $139/user/mo (yes trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
HaloPSA ships 5 headline capabilities (Ticketing + billing, Contracts + SLAs, Project management, Automation) and deploys Cloud + on-prem. Syncro ships 5 (RMM + PSA combined, Unlimited endpoints per user, Invoicing + payments, Patch management), deploying Cloud.
HaloPSA holds 4.6/5 (~80 G2 reviews); Syncro holds 4.5/5 (~200 G2 reviews). On our data-weighted score, HaloPSA edges ahead (7.9 vs 7.9/10). Pick Syncro instead when small msps wanting rmm + psa + billing at one per-user price. See HaloPSA alternatives or Syncro alternatives.