NinjaOne
8.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~1.6k G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
Best RMM Software · 2026
NinjaOne vs 
Syncro NinjaOne vs Syncro: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.9/10). NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose NinjaOne for the stronger overall track record; consider Syncro if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | NinjaOne | Syncro |
|---|---|---|
| Editorial | 8.5 | 7.9 |
| User reviews | 9.4 | 9.0 |
| Adoption | 8.5 | 6.1 |
| Affordability | 5.0 | 1.0 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
NinjaOne vs Syncro: head-to-head
| NinjaOne | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | per device | per user |
| Free trial / tier | 14 days | Free trial |
| Best for | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud | Cloud |
| G2 rating | 4.7/5 (1600) | 4.5/5 (200) |
| Capterra rating | 4.8/5 (230) | 4.7/5 (80) |
| Our score | 8.5 | 7.9 |
Choose NinjaOne if…
You need msps and it teams wanting a modern, fast, all-in-one rmm.
✓ Pros
- Modern fast UI
- Excellent patching built in
- Top-rated support
✕ Cons
- No public pricing (quote only)
- Per-device cost
- Some advanced features cost extra
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing
| Aspect | NinjaOne | Syncro |
|---|---|---|
| Model | Per-device/month | Per-user/month |
| Starting Price | ~$3–5/device (quote-based) | $139/user |
| Billing | Annual | Annual |
| Free Trial | 14 days | Yes |
| Public Pricing | No | Yes |
NinjaOne’s per-device model starts around $3–5/device but requires a quote—there’s no transparent pricing ladder. Syncro leads with clarity at $139/user/month and unlimited endpoints per user, making it more predictable for smaller teams. However, Syncro’s per-user cost scales poorly as your team grows; NinjaOne may become cheaper at 15+ staff members.
Features & Deployment
Both are cloud-based, all-in-one platforms targeting MSPs:
NinjaOne emphasizes depth:
- RMM + patch management (strongest-in-class)
- Endpoint backup, remote access, software deployment
- IT asset management, ticketing
- Advanced features often cost extra
Syncro emphasizes breadth:
- RMM + PSA + invoicing in one platform
- Unlimited endpoints per user (huge advantage for scaling clients)
- Built-in patch management and scripting
- Per-user pricing covers the core suite
NinjaOne wins on patching and speed; Syncro wins on all-in-one value and endpoint scalability for small MSPs.
Ratings & Verdict
| Platform | G2 | Capterra | Our Score |
|---|---|---|---|
| NinjaOne | 4.7 (1,600 reviews) | 4.8 (230 reviews) | 8.5 |
| Syncro | 4.5 (200 reviews) | 4.7 (80 reviews) | 7.9 |
NinjaOne is the industry darling—consistently highest-rated, with exceptional support and best-in-class patching. Pick it if you need cutting-edge UX and premium patch management for a premium per-device cost.
Syncro is the pragmatic choice for lean MSPs—unified billing, ticketing, and RMM at a single per-user price, with unlimited client devices. The trade-off: fewer enterprise features and higher team costs as you scale.
Bottom line: NinjaOne for feature depth and polish; Syncro for simplicity and margin protection at small scale.
Frequently asked questions
- NinjaOne vs Syncro: which is better?
- NinjaOne vs Syncro: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.9/10). NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is NinjaOne cheaper than Syncro?
- NinjaOne starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: ninjaone.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.