Accelo
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- Starting price
- $24/user/mo
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Professional services firms (not only MSPs) wanting PSA + CRM
Accelo is a psa tool — from $24/user/mo, rated 4.4/5 (~500 G2 reviews). Best for professional services firms (not only MSPs) wanting PSA + CRM.
How Accelo scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Accelo vs the field
| Accelo | ConnectWise PSA | Autotask PSA | |
|---|---|---|---|
| Starting price | $24/user/mo | Custom quote | Custom quote |
| Pricing model | per user | quote | quote |
| Free trial / tier | Free trial | — | — |
| Best for | Professional services firms (not only MSPs) wanting PSA + CRM | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools |
| Deployment | Cloud | Cloud + on-prem | Cloud |
| G2 rating | 4.4/5 (500) | 3.9/5 (500) | 4.0/5 (450) |
| Capterra rating | — | — | — |
| Our score | 7.5 | 6.8 | 6.9 |
✓ Pros
- Good for services firms broadly
- CRM included
- Clean UI
✕ Cons
- Less MSP-specific (no RMM tie-in)
- Module pricing
- Smaller MSP community
Key Accelo features
- Projects + tickets
- Time + billing
- CRM
- Retainers
- Automation
Accelo integrations
Notable native integrations and connectors Accelo supports.
- QuickBooks Online
- Xero
- Salesforce
- Google Workspace
- Sage Intacct
- Microsoft 365
Accelo at a glance
Accelo is a psa tool — from $24/user/mo, rated 4.4/5 (~500 G2 reviews). Best for professional services firms (not only MSPs) wanting PSA + CRM.
More on Accelo
Accelo
Best for: Professional services firms (beyond just MSPs) seeking integrated PSA + CRM functionality.
Deployment: Cloud
Pricing
| Tier | Price | Billing | Notes |
|---|---|---|---|
| Core | $24/user/mo | Annual | Per-product modules |
- No free tier; free trial available
- Per-user pricing model
Core Features
- Projects + tickets
- Time tracking & billing
- CRM
- Retainers
- Automation
Strengths
- Well-suited for broader professional services beyond MSPs
- Integrated CRM (not bolted-on)
- Intuitive, clean interface
Weaknesses
- Not MSP-centric (no RMM integrations)
- Module-based pricing adds complexity
- Smaller MSP community compared to competitors
Ratings
G2: 4.4/5 (500+ reviews)
Our Score: 7.5/10
Bottom line: Accelo works well if you’re a services firm that needs real CRM alongside PSA tools, but it’s not tailored to MSP-specific workflows. Expect to pay modularly for what you use.
Frequently asked questions
- How much does Accelo cost?
- Accelo starts at $24/user/mo. It's priced per user. See the pricing page for every plan and limit.
- Does Accelo have a free trial or free version?
- Accelo offers a free trial, but no permanently free tier.
- How is Accelo deployed?
- Accelo is available as Cloud.
- Who is Accelo best for?
- Accelo is best for Professional services firms (not only MSPs) wanting PSA + CRM.
- Is Accelo any good?
- Accelo holds 4.4/5 across 500 reviews and scores 7.5/10 on our data-weighted ranking.
- What are the best Accelo alternatives?
- Top alternatives include ConnectWise PSA, Autotask PSA, HaloPSA. See the full alternatives list for pricing and scores.
Popular Accelo comparisons
See Accelo head-to-head with the alternatives MSPs shortlist most often.
