Accelo

Accelo

4.4 (500) · G2 7.5/10
From $24/user/mo
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Starting price
$24/user/mo
Free trial
Free trial
Deployment
Cloud
Best for
Professional services firms (not only MSPs) wanting PSA + CRM

Accelo is a psa tool. It starts at $24/user/mo and holds 4.4/5 (~500 G2 reviews). It is best for professional services firms (not only msps) wanting psa + crm. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.

How Accelo scores

Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →

Editorial 7.5
User reviews 8.8
Adoption 7.1
Affordability 2.9
Feature breadth 5.0
Ease of trial 6.0

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Affiliate link: Accelo may pay us a commission if you sign up through this link. It never affects our data-driven ranking.

Accelo vs the field

How Accelo compares to leading alternatives
AcceloConnectWise PSAAutotask PSA
Starting price $24/user/mo Custom quote Custom quote
Pricing model per user quote quote
Free trial / tier Free trial
Best for Professional services firms (not only MSPs) wanting PSA + CRM Established/larger MSPs needing the deepest PSA workflows MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Deployment Cloud Cloud + on-prem Cloud
G2 rating 4.4/5 (500) 3.9/5 (500) 4.0/5 (450)
Capterra rating
Our score 7.5 6.8 6.9

Pros

  • Good for services firms broadly
  • CRM included
  • Clean UI

Cons

  • Less MSP-specific (no RMM tie-in)
  • Module pricing
  • Smaller MSP community

Key Accelo features

  • Projects + tickets
  • Time + billing
  • CRM
  • Retainers
  • Automation

Accelo integrations

Notable native integrations and connectors Accelo supports.

  • QuickBooks Online
  • Xero
  • Salesforce
  • Google Workspace
  • Sage Intacct
  • Microsoft 365

Accelo at a glance

Accelo is a psa tool. It starts at $24/user/mo and holds 4.4/5 (~500 G2 reviews). It is best for professional services firms (not only msps) wanting psa + crm. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.

More on Accelo

Accelo is a psa platform deploying Cloud. It is built for professional services firms (not only msps) wanting psa + crm. It holds 4.4/5 (~500 G2 reviews) and starts at $24/user/mo on a per user model.

Key capabilities: Projects + tickets, Time + billing, CRM, Retainers, Automation.

Go deeper: pricing breakdown, full review, and the best Accelo alternatives (top picks: ConnectWise PSA, Autotask PSA, HaloPSA).

Frequently asked questions

How much does Accelo cost?
Accelo starts at $24/user/mo. It's priced per user. See the pricing page for every plan and limit.
Does Accelo have a free trial or free version?
Accelo offers a free trial, but no permanently free tier.
How is Accelo deployed?
Accelo is available as Cloud.
Who is Accelo best for?
Accelo is best for Professional services firms (not only MSPs) wanting PSA + CRM.
Is Accelo any good?
Accelo holds 4.4/5 across 500 reviews and scores 7.5/10 on our data-weighted ranking.
What are the best Accelo alternatives?
Top alternatives include ConnectWise PSA, Autotask PSA, HaloPSA. See the full alternatives list for pricing and scores.

Popular Accelo comparisons

See Accelo head-to-head with the alternatives MSPs shortlist most often.

Data as of June 1, 2026. Sources: accelo.com. Figures are pulled from public vendor and security data and refreshed automatically.