Zoho

Zoho Assist

4.6 (494) · G2 8.8/10 Free tier
From $10/technician/mo
Visit website →
Starting price
$10/technician/mo
Free trial
Free tier + 15 days
Deployment
Cloud
Best for
Budget-conscious IT teams wanting affordable per-technician remote support

Zoho Assist (by Zoho) is a remote access tool. It starts at $10/technician/mo and holds 4.6/5 (~494 G2 reviews). It is best for budget-conscious it teams wanting affordable per-technician remote support. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.

How Zoho Assist scores

Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →

Editorial 8.8
User reviews 9.2
Adoption 7.1
Affordability 9.5
Feature breadth 9.0
Ease of trial 10.0

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Affiliate link: Zoho Assist may pay us a commission if you sign up through this link. It never affects our data-driven ranking.

Zoho Assist vs the field

How Zoho Assist compares to leading alternatives
Zoho AssistTeamViewerAnyDesk
Starting price $10/technician/mo Free tier available $14.9/mo
Pricing model per user per license per license
Free trial / tier Free tier + 15 days Free tier + free trial Free tier + 14 days
Best for Budget-conscious IT teams wanting affordable per-technician remote support Cross-platform remote support with broad device reach Fast, lightweight remote access on a budget
Deployment Cloud Cloud Cloud
G2 rating 4.6/5 (494) 4.5/5 (4000) 4.5/5 (1000)
Capterra rating
Our score 8.8 8.1 8.1

Pros

  • Very affordable per-tech pricing
  • Genuinely useful free tier
  • Separate remote + unattended plans

Cons

  • No on-prem/self-host option
  • Concurrent sessions capped per tier
  • Best value within Zoho stack

Key Zoho Assist features

  • Attended + unattended access
  • Cross-platform (Windows
  • macOS
  • Linux
  • mobile)
  • File transfer + multi-monitor
  • Session recording + scheduling
  • Deep Zoho ecosystem integration
  • Permanently free tier

Zoho Assist at a glance

Zoho Assist (by Zoho) is a remote access tool. It starts at $10/technician/mo and holds 4.6/5 (~494 G2 reviews). It is best for budget-conscious it teams wanting affordable per-technician remote support. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.

More on Zoho Assist

Zoho Assist from Zoho is a remote access platform deploying Cloud. It is built for budget-conscious it teams wanting affordable per-technician remote support. It holds 4.6/5 (~494 G2 reviews) and starts at $10/technician/mo on a per user model.

Key capabilities: Attended + unattended access, Cross-platform (Windows, macOS, Linux, mobile), File transfer + multi-monitor, Session recording + scheduling, Deep Zoho ecosystem integration.

Go deeper: pricing breakdown, full review, and the best Zoho Assist alternatives (top picks: TeamViewer, AnyDesk, Splashtop).

Frequently asked questions

How much does Zoho Assist cost?
Zoho Assist starts at $10/technician/mo. It's priced per user. See the pricing page for every plan and limit.
Does Zoho Assist have a free trial or free version?
Yes — Zoho Assist has a free tier plus a 15 days free trial.
How is Zoho Assist deployed?
Zoho Assist is available as Cloud.
Who is Zoho Assist best for?
Zoho Assist is best for Budget-conscious IT teams wanting affordable per-technician remote support.
Is Zoho Assist any good?
Zoho Assist holds 4.6/5 across 494 reviews and scores 8.8/10 on our data-weighted ranking.
What are the best Zoho Assist alternatives?
Top alternatives include TeamViewer, AnyDesk, Splashtop. See the full alternatives list for pricing and scores.

Popular Zoho Assist comparisons

See Zoho Assist head-to-head with the alternatives MSPs shortlist most often.

Data as of June 1, 2026. Sources: zoho.com, g2.com. Figures are pulled from public vendor and security data and refreshed automatically.