Atera
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
- Starting price
- $129/tech/mo
- Free trial
- 30 days
- Deployment
- Cloud
- Best for
- Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price
Atera is a rmm tool — from $129/tech/mo, rated 4.6/5 (~800 G2 reviews). Best for lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price.
How Atera scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Atera vs the field
| Atera | NinjaOne | Datto RMM | |
|---|---|---|---|
| Starting price | $129/tech/mo | Custom quote | Custom quote |
| Pricing model | per technician | per device | per device |
| Free trial / tier | 30 days | 14 days | Free trial |
| Best for | Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.6/5 (800) | 4.7/5 (1600) | 4.5/5 (700) |
| Capterra rating | 4.6/5 (400) | 4.8/5 (230) | — |
| Our score | 8.2 | 8.5 | 7.7 |
✓ Pros
- Per-technician pricing = predictable cost
- Unlimited endpoints
- All-in-one for small MSPs
✕ Cons
- Per-tech model pricey for few-tech/many-device shops
- Add-ons (Copilot
- network discovery) cost extra
- Less depth than enterprise RMM
Key Atera features
- RMM + PSA + helpdesk
- Unlimited devices per technician
- Patch management
- Remote access (Splashtop)
- AI Copilot add-on
- Billing/invoicing
Atera integrations
Notable native integrations and connectors Atera supports.
- Splashtop
- AnyDesk
- TeamViewer
- ConnectWise ScreenConnect
- Bitdefender GravityZone
- Acronis
- Webroot
- Malwarebytes ThreatDown
- IT Glue
- QuickBooks
- Domotz
What users say about Atera
Representative quotes from public reviews, selected for balance.
After trialing over a dozen RMM solutions, we settled on Atera as the one that best met our needs. All the components, scripting, patching, troubleshooting and remote access are easy to use from one screen.
I like it being all in one place and intuitive to use. The new addition of AI to help with tickets is great.
A lot of additional features have been moved from a free tier to a paid tier now, including the very helpful new AI features.
Atera at a glance
Atera is a rmm tool — from $129/tech/mo, rated 4.6/5 (~800 G2 reviews). Best for lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price.
More on Atera
Atera
Best for: Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price
Pricing
| Tier | Cost | Billing | Notes |
|---|---|---|---|
| Pro | $129/tech/mo | Annual ($159/mo) | Unlimited devices |
| Growth | $179/tech/mo | Annual ($209/mo) | — |
| Power | $209/tech/mo | Annual ($249/mo) | — |
| Superpower | Custom | Annual | Enterprise option |
Free trial: 30 days | Free tier: None
What You Get
- Unified platform: RMM + PSA + helpdesk in one
- Unlimited endpoints per technician
- Remote access (powered by Splashtop)
- Patch management & billing/invoicing
- AI Copilot & network discovery available as add-ons
Strengths
- Predictable budgeting: Per-technician flat rate removes variable costs
- Device-agnostic scaling: No per-device fees; ideal for high-endpoint shops
- Lean-friendly: Best-in-class integration for small MSPs under 10 techs
Weaknesses
- Math problem: Per-tech pricing backfires if you have 2 techs managing 500 devices
- Premium add-ons: Copilot, network discovery cost extra
- Feature depth: Less sophisticated automation and customization than enterprise RMM leaders
Social Proof
| Platform | Score | Reviews |
|---|---|---|
| G2 | 4.6/5 | 800+ |
| Capterra | 4.6/5 | 400+ |
Our take: 8.2/10 — The per-technician model is genuinely clever for device-heavy MSPs. Just make sure your tech-to-endpoint ratio justifies the headcount cost. Not a replacement for enterprise-grade solutions, but solid for growing MSPs who need everything bundled and quick to deploy.
Frequently asked questions
- How much does Atera cost?
- Atera starts at $129/tech/mo. It's priced per technician. See the pricing page for every plan and limit.
- Does Atera have a free trial or free version?
- Atera offers a 30 days free trial, but no permanently free tier.
- How is Atera deployed?
- Atera is available as Cloud.
- Who is Atera best for?
- Atera is best for Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price.
- Is Atera any good?
- Atera holds 4.6/5 across 800 reviews and scores 8.2/10 on our data-weighted ranking.
- What are the best Atera alternatives?
- Top alternatives include NinjaOne, Datto RMM, ConnectWise Automate. See the full alternatives list for pricing and scores.
Popular Atera comparisons
See Atera head-to-head with the alternatives MSPs shortlist most often.
