ConnectWise Automate
- Starting price
- Custom quote
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
ConnectWise Automate (by ConnectWise) is a rmm tool. It starts at Custom quote and holds 3.9/5 (~450 G2 reviews). It is best for larger msps wanting deep customization and connectwise psa integration. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
How ConnectWise Automate scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate link: ConnectWise Automate may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
ConnectWise Automate vs the field
| ConnectWise Automate | NinjaOne | Datto RMM | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | quote | per device | per device |
| Free trial / tier | — | 14 days | Free trial |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud + on-prem | Cloud | Cloud |
| G2 rating | 3.9/5 (450) | 4.7/5 (1600) | 4.5/5 (700) |
| Capterra rating | — | 4.8/5 (230) | — |
| Our score | 6.7 | 8.5 | 7.7 |
Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Key ConnectWise Automate features
- Highly scriptable RMM
- Patch management
- Deep PSA integration
- Monitoring templates
ConnectWise Automate integrations
Notable native integrations and connectors ConnectWise Automate supports.
- ConnectWise PSA
- ConnectWise ScreenConnect
- Bitdefender GravityZone
- Webroot
- IT Glue
What users say about ConnectWise Automate
Representative quotes from public reviews, selected for balance.
With the robust scripting engine there is no other RMM tool out there with as much control as ConnectWise Automate. There is no limit, we can make scripts to resolve or partially resolve any issue that comes up.
One of the drawbacks of ConnectWise Automate is its steep learning curve. The interface can also feel overwhelming, especially with its extensive customization options.
Support is very slow to respond. When you get into the chat queue, you may be waiting an hour or more for someone overseas who doesn't know how to fix the issue anyway.
ConnectWise Automate at a glance
ConnectWise Automate (by ConnectWise) is a rmm tool. It starts at Custom quote and holds 3.9/5 (~450 G2 reviews). It is best for larger msps wanting deep customization and connectwise psa integration. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
More on ConnectWise Automate
ConnectWise Automate from ConnectWise is a rmm platform deploying Cloud + on-prem. It is built for larger msps wanting deep customization and connectwise psa integration. It holds 3.9/5 (~450 G2 reviews) and starts at Custom quote on a quote model.
Key capabilities: Highly scriptable RMM, Patch management, Deep PSA integration, Monitoring templates.
Go deeper: pricing breakdown, full review, and the best ConnectWise Automate alternatives (top picks: NinjaOne, Datto RMM, Kaseya VSA).
Frequently asked questions
- How much does ConnectWise Automate cost?
- ConnectWise Automate starts at Custom quote. It's priced quote. See the pricing page for every plan and limit.
- How is ConnectWise Automate deployed?
- ConnectWise Automate is available as Cloud + on-prem.
- Who is ConnectWise Automate best for?
- ConnectWise Automate is best for Larger MSPs wanting deep customization and ConnectWise PSA integration.
- Is ConnectWise Automate any good?
- ConnectWise Automate holds 3.9/5 across 450 reviews and scores 6.7/10 on our data-weighted ranking.
- What are the best ConnectWise Automate alternatives?
- Top alternatives include NinjaOne, Datto RMM, Atera. See the full alternatives list for pricing and scores.
Popular ConnectWise Automate comparisons
See ConnectWise Automate head-to-head with the alternatives MSPs shortlist most often.
