GoTo Resolve
- Starting price
- $23/mo (Starter, billed annually)
- Free trial
- Free tier + 14 days
- Deployment
- Cloud
- Best for
- IT teams wanting remote support plus RMM and ticketing in one platform
GoTo Resolve (by GoTo (LogMeIn)) is a remote access tool. It starts at $23/mo (Starter, billed annually) and holds 4.4/5 (~439 G2 reviews). It is best for it teams wanting remote support plus rmm and ticketing in one platform. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
- Best Value
How GoTo Resolve scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate link: GoTo Resolve may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
GoTo Resolve vs the field
| GoTo Resolve | TeamViewer | AnyDesk | |
|---|---|---|---|
| Starting price | $23/mo (Starter, billed annually) | Free tier available | $14.9/mo |
| Pricing model | flat | per license | per license |
| Free trial / tier | Free tier + 14 days | Free tier + free trial | Free tier + 14 days |
| Best for | IT teams wanting remote support plus RMM and ticketing in one platform | Cross-platform remote support with broad device reach | Fast, lightweight remote access on a budget |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.4/5 (439) | 4.5/5 (4000) | 4.5/5 (1000) |
| Capterra rating | — | — | — |
| Our score | 8.2 | 8.1 | 8.1 |
Pros
- Combines remote support
- RMM + ITSM
- Zero-trust security model
- Useful free tier
Cons
- Endpoint-based plans get pricey
- Add-ons (mobile
- camera) cost extra
- Recent rebrand (LogMeIn Resolve)
Key GoTo Resolve features
- Unattended + attended remote access
- Remote monitoring + management (RMM)
- Zero-trust security architecture
- Built-in ticketing + service management
- AI-assisted scripting + knowledge base
- Free tier (up to 5 devices)
GoTo Resolve at a glance
GoTo Resolve (by GoTo (LogMeIn)) is a remote access tool. It starts at $23/mo (Starter, billed annually) and holds 4.4/5 (~439 G2 reviews). It is best for it teams wanting remote support plus rmm and ticketing in one platform. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
More on GoTo Resolve
GoTo Resolve from GoTo (LogMeIn) is a remote access platform deploying Cloud. It is built for it teams wanting remote support plus rmm and ticketing in one platform. It holds 4.4/5 (~439 G2 reviews) and starts at $23/mo (Starter, billed annually) on a flat model.
Key capabilities: Unattended + attended remote access, Remote monitoring + management (RMM), Zero-trust security architecture, Built-in ticketing + service management, AI-assisted scripting + knowledge base, Free tier (up to 5 devices).
Go deeper: pricing breakdown, full review, and the best GoTo Resolve alternatives (top picks: TeamViewer, AnyDesk, Splashtop).
Frequently asked questions
- How much does GoTo Resolve cost?
- GoTo Resolve starts at $23/mo (Starter, billed annually). It's priced flat. See the pricing page for every plan and limit.
- Does GoTo Resolve have a free trial or free version?
- Yes — GoTo Resolve has a free tier plus a 14 days free trial.
- How is GoTo Resolve deployed?
- GoTo Resolve is available as Cloud.
- Who is GoTo Resolve best for?
- GoTo Resolve is best for IT teams wanting remote support plus RMM and ticketing in one platform.
- Is GoTo Resolve any good?
- GoTo Resolve holds 4.4/5 across 439 reviews and scores 8.2/10 on our data-weighted ranking.
- What are the best GoTo Resolve alternatives?
- Top alternatives include TeamViewer, AnyDesk, Splashtop. See the full alternatives list for pricing and scores.
Popular GoTo Resolve comparisons
See GoTo Resolve head-to-head with the alternatives MSPs shortlist most often.
