Document360
- Starting price
- Custom quote
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Teams building polished internal + external knowledge bases and API documentation with AI assistance
Document360 (by Kovai.co) is a it documentation tool. It starts at Custom quote and holds 4.7/5 (~438 G2 reviews). It is best for teams building polished internal + external knowledge bases and api documentation with ai assistance. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
How Document360 scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate link: Document360 may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Document360 vs the field
| Document360 | IT Glue | Hudu | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | $31/user/mo |
| Pricing model | quote | per user | per user |
| Free trial / tier | 14 days | — | Free trial |
| Best for | Teams building polished internal + external knowledge bases and API documentation with AI assistance | MSPs wanting structured, SOC2 IT documentation | MSPs wanting modern, affordable IT documentation |
| Deployment | Cloud | Cloud | Cloud + self-hosted |
| G2 rating | 4.7/5 (438) | 4.5/5 (200) | 4.8/5 (100) |
| Capterra rating | — | — | — |
| Our score | 8.2 | 7.5 | 8.1 |
Pros
- Polished
- purpose-built KB UX
- Strong AI authoring features
- Highly rated support
Cons
- No free tier (dropped in 2024)
- Pricing hidden behind sales
- Not IT/MSP-specific
Key Document360 features
- Internal + external knowledge bases
- Eddy AI writing + search
- API documentation
- Custom workflow builder
- Versioning + analytics
- 30+ integrations
Document360 at a glance
Document360 (by Kovai.co) is a it documentation tool. It starts at Custom quote and holds 4.7/5 (~438 G2 reviews). It is best for teams building polished internal + external knowledge bases and api documentation with ai assistance. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
Frequently asked questions
- How much does Document360 cost?
- Document360 starts at Custom quote. It's priced quote. See the pricing page for every plan and limit.
- Does Document360 have a free trial or free version?
- Document360 offers a 14 days free trial, but no permanently free tier.
- How is Document360 deployed?
- Document360 is available as Cloud.
- Who is Document360 best for?
- Document360 is best for Teams building polished internal + external knowledge bases and API documentation with AI assistance.
- Is Document360 any good?
- Document360 holds 4.7/5 across 438 reviews and scores 8.2/10 on our data-weighted ranking.
- What are the best Document360 alternatives?
- Top alternatives include IT Glue, Hudu, ConnectWise ITBoost. See the full alternatives list for pricing and scores.
Popular Document360 comparisons
See Document360 head-to-head with the alternatives MSPs shortlist most often.
