Document360 Alternatives (2026)

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Document360
4.7 (438) · G2 8.2/10
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Best for
Teams building polished internal + external knowledge bases and API documentation with AI assistance

Our verdict

The top alternatives to Document360 are Confluence, Hudu, IT Glue. Confluence is the closest like-for-like option (4.1/5 (~3.8k G2 reviews), from $5.42/user/mo). People typically switch from Document360 over pricing model, complexity, or a missing capability — the table compares each alternative on exactly those axes.

  1. 1Confluence

    ★ Editor's Choice 8.2 4.1 (3798)

    Best for Teams (especially Jira users) wanting a general-purpose wiki/knowledge base with a free tier.

    • Structured wiki + spaces
    • Deep Jira integration
    • Templates + page trees
    • Real-time collaboration
    Free trial Free version
  2. 2Hudu

    8.1 4.8 (100)

    Best for MSPs wanting modern, affordable IT documentation.

    • Documentation + assets
    • Password mgmt
    • Process/runbooks
    • Integrations
    Free trial Free version
  3. 3IT Glue

    7.5 4.5 (200)

    Best for MSPs wanting structured, SOC2 IT documentation.

    • Structured documentation
    • Password vault
    • Asset/config links
    • Runbooks
    Free trial Free version
  4. 4ConnectWise ITBoost

    7.2

    Best for MSPs already in the ConnectWise ecosystem wanting native PSA/RMM-integrated documentation.

    • Centralized IT documentation
    • Built-in password management
    • Customer knowledge base
    • SSL + domain expiration tracking
    Free trial Free version

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Frequently asked questions

What is the best alternative to Document360?
Confluence is the top-rated alternative in our data-weighted ranking (from $5.42/user/mo).
Why do people switch from Document360?
Usually pricing model, complexity, or a missing capability. The table compares each alternative on exactly those axes.
Data as of June 1, 2026. Sources: document360.com, g2.com. Figures are pulled from public vendor and security data and refreshed automatically.